McDonald's

3.7
1270 reviews
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Business Details

25192 Cabot Rd, Laguna Hills, CA
92653, United States
(949) 462-0448
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
25192 Cabot Rd, Laguna Hills, CA
92653, United States

Hours

Reviews

3.7
1,270 reviews
5 stars
545
4 stars
285
3 stars
181
2 stars
84
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, with long wait times for food and orders often being incorrect or incomplete.

Staff Attitude

Several reviews highlighted rude or unprofessional behavior from staff, leading to negative customer experiences.

Cleanliness Concerns

Customers expressed dissatisfaction with the cleanliness of the restaurant and restrooms, citing unsanitary conditions.

Food Quality

While some customers enjoyed the food, others noted issues with incorrect orders and food not being served hot.

Pricing Complaints

Many reviews mentioned high prices and dissatisfaction with the value for money.
  • KD
    Kahleia Dillon
    4 days ago
    1.0
    After we sat down and ordered, the guy told us we needed to leave. As we were eating we we told again that we needed to leave now, in the middle of our meal. So we got up to leave and ask to refill our drink and then the guy said he couldn't do that for someone who would not leave??? We were leaving in the middle of our meal when we were asked to leave! Needless to say, we will not return to that store again!!
  • SC
    Stephanie Campos
    Dec 24, 2025
    1.0
    Spanish speaking lady who gave us our order had forgotten our drink so she went back to get it, then we asked for creamer and sugar and she was extremely rude! She said that she couldn't be going back and forth and gave attitude as if it was our fault she had forgotten our coffee in the first place. Will not be going back to this location due to this unprofessional rude service, when she’s getting paid to attend customers.
  • MK
    Molly Konzen
    Dec 23, 2025
    1.0
    My boyfriend and I went into this McDonald’s and dined in. It took over 20 minutes to get our food despite the fact that they weren’t very busy, according to google. Certainly the inside was nearly empty. Don’t eat here if you’re trying to get a meal quickly.
  • JH
    jerry hughes
    Dec 22, 2025
    1.0
    Went for the egg mcmuffin and it was like 1 minute after 10 and they refused to let me order so I ordered 12 happy meals and drove off ? My boy jack serves breakfast all day F Ronald
  • EE
    E
    Dec 9, 2025
    1.0
    Gave me the wrong drink and SPOILED CHOCOLATE MILK given with my kids happy meal today at approx. 3:45pm. They also gave me no condiments and it wouldn’t be a big deal if this was the first time. Waited 20MIN for this SMDH
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Frequently Asked Questions About McDonald's

What are the drive-through hours at McDonald's in Laguna Hills, CA?

The McDonald's drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Can I order delivery from this McDonald's and what hours is delivery available?

Yes, delivery is available daily from 5:15 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:45 PM on Friday and Saturday.