McDonald's

3.6
1541 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1830 North Hacienda Blvd, La Puente, CA
91744, United States

Hours

Reviews

3.6
1,541 reviews
5 stars
663
4 stars
260
3 stars
230
2 stars
119
1 star
269

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, including managers.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Food Quality

Several reviews mentioned problems with food quality, including cold or undercooked items.

Cleanliness

While some customers noted cleanliness, others pointed out dirty restrooms and tables.

Service Speed

Customers experienced long wait times, particularly in the drive-thru and curbside pickup.
  • SE
    Steve E
    4 days ago
    1.0
    Large fries were so cold and soggy 👎🏻
  • AL
    Allison Liang
    Nov 8, 2025
    1.0
    I ordered a 40 pc. Chicken nugget and 2 large fries, I received everything in my order except for the main food, the nuggets! I only got 1 bag of “10” nuggets. Counted them and found out, it’s only 9! I’d just like to say, if you’re gonna work at a restaurant, learn how to count nuggets at least!
  • EE
    Eve
    Oct 22, 2025
    1.0
    The workers here are so rude and seem miserable🤷‍♀️ , and have a attitude
  • JT
    Joe Tama
    Oct 18, 2025
    1.0
    Very rude Mgr Muy rude Mgr Not respecting handyman, reclamation, atencion No respeta persona desabilitada mayor varias personas reclamamos
  • RG
    Rose Garay
    Sep 25, 2025
    1.0
    the staff in nicer words are Hard of thinking. Asked for a grilled chicken snack wrap whoever was working the speaker repeated and asked me a grilled one? I said yes and yet I received a crispy one if she wasn’t too busy gossiping with whoever else was working with her maybe she would’ve got it right. Don’t think mc Donald’s is paying you to talk chisme get it together.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in La Puente, CA?

McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for McDonald's at this location?

Delivery is available from 5:00 AM to 11:30 PM Sunday through Thursday, and until 12:30 AM on Fridays and Saturdays.