Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed; some customers praised friendly staff, while others reported rude and unhelpful employees.
Food Quality
Many customers experienced issues with food quality, including cold, undercooked, or incorrect orders.
Cleanliness
The cleanliness of the restaurant was frequently criticized, particularly regarding dirty tables and restrooms.
Order Accuracy
Numerous reviews indicated problems with order accuracy, with many customers receiving incorrect items or incomplete orders.
Overall Experience
Overall experiences varied widely, with some customers expressing satisfaction while others reported significant frustrations.
QN
Quang Nguyễn
1 day ago
1.0
Staff really rude
LG
L G
Dec 29, 2025
5.0
Customer service was great! Went on Christmas around 11am. I xant remember the clerks name but thank you for excellent customer service.
JJ
Jae
Dec 26, 2025
1.0
If you want any kind of service, do not go to this location! I should've know better when I walked in and noticed dirty tables when it wasn't even busy! Placed order on kiosk and waited over 10 minutes by front counter, to pay with cash. Nobody ever came up front to take my money, so I left.
EV
Ericka Vinatieri
Dec 6, 2025
5.0
The Best experience ever.. an employee by the name of Nicko greeted us,thanked us and had a Very Friendly Smile on Him.
Is there a mobile app available for ordering at McDonald's?
Yes, you can order using the McDonald's App available on iOS and Android platforms.
How can I use nearby gas stations like Speedway or 7-Eleven to locate McDonald's?
Speedway and 7-Eleven are close to McDonald's, so if you spot either, McDonald's is nearby on North Hacienda Blvd, making it easy to find when stopping for fuel or convenience items.
Are there any healthcare facilities near McDonald's in La Puente?
Yes, facilities such as Jesse Arenas family practice, New Valley Pediatric Clinic, and Kaiser Permanente hospital are nearby, making McDonald's a convenient dining option before or after medical appointments.
What nearby places can I visit for coffee or a snack near McDonald's?
Starbucks is located nearby for alternative coffee options, and Tacos El Compa offers Mexican fast food and food truck service within close proximity for a diverse food experience.