Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.0
1,330 reviews
5 stars
676
4 stars
274
3 stars
171
2 stars
68
1 star
141
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during late hours, with long wait times for orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail.
Customer Service
Feedback on staff behavior was mixed; while some customers praised friendly service, others reported rudeness and lack of professionalism.
Food Quality
Overall, customers enjoyed the food quality, noting that it was often fresh and hot, although there were some complaints about specific items.
Cleanliness
The cleanliness of the location received positive remarks, with some customers appreciating the well-maintained environment.
- JAJ “Baldwin Parque por vida” AreOct 12, 20255.0Fast
- VDV DSep 25, 20251.0Can't get order right. Ordered 2 meals with 2 sandwiches each and only received 2 sandwiches. Higher wages and workers get get order right.
- D6Danny 626Sep 22, 20255.0They take care business fast and professional. It's good place... Especially for breakfast platters 😆but even lunch... Fast and professional.. thank you mc Donalds
- JBJim BullardAug 14, 20251.0Made an app order here on 8/10/25, went to pick it up, had to ask in speaker if someone was there, finally a voice came through after a minute ot two, gave him mu id from my phone, he then said pull to window, went to window 1, mo one there, waited two or so minutes, no one ever showed, went to window 2 and the girl looked at me like what are you doing here, I told her I had an app order, she looked confused and ask me my name, said ok and walked off, never saw her again, after a couple minutes a guy walked up to the window and ask me what I needed, I told him, he looked confused too, left the window for a minute, came back with an open sack, and handed it to me, I asked for my receipt and he said he didn''t have it, I finally got angry and asked for the manager, he told me to go to window 3, I drove up to it and waited 2-3 minutes, finally hopnked my horn 3 different times and finally a girl came up, said she was manager , I asked for receipt, she told me to hold on, after a minute or two she came back wtih a duplicate receipt and handed it to me, I ask if everyone was on a break there and she just looked at me, never said sorry for your wait or amything, after makeing a com plaint I got a call foe a Sal from McDonalds and he basically said some people show up way late to pick up their order, basically said "it happens" sorry amd "I will look more into this" HA! I see the customer is the one who is wrong, way to go Mcdonalds, you're a good amd understanding company......
- T2Tomas Orellana 2.0Aug 12, 20252.0Don’t come here after 8:00 PM For some reason it seems like this place switches pacing and the register people become super slow taking orders as well as taking the codes for mobile orders lol. Wait will be around 30 minutes so don’t come if you’re that hungry. Other than that it’s just a McDonald that needs better employees or motivation.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 13847 Amar Rd, La Puente?
McDonald's is open for regular dining from 5:00 AM to 10:00 PM every day of the week.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 5:00 AM until midnight (12:00 AM).
What are the delivery service hours for McDonald's at this location?
Delivery is available daily from 5:00 AM to 11:30 PM.
Does this McDonald's location offer contactless delivery and curbside pickup?
Yes, this McDonald's provides curbside pickup, same-day delivery, and no-contact delivery services.
What payment options can I use at McDonald's on Amar Rd?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, or Visa.
Where can I order McDonald's for delivery online from this location?
You can place delivery orders online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
Is there WiFi available at the McDonald's in La Puente?
Yes, this McDonald's location offers WiFi for customers.
What nearby places can I visit after dining at McDonald's on Amar Rd?
You can visit Caramelo Cafe for coffee, Pink Chocolate for additional dining options, or the nearby La Puente Bakery for fresh baked goods.
Can I stop by a retail store near McDonald's on Amar Rd?
Yes, Fashion Quinita, a women's clothing and fashion accessories store, and Mauricio's Records, which includes electronics and clothing, are nearby.
Are there any convenient services near McDonald's for automotive needs?
Yes, nearby automotive services include Audio City for customization and tires, La Puente Auto Service for repairs and a bakery, Amar Carwash for car wash services, and Top Lube for oil changes and auto repairs.