McDonald's

3.8
1941 reviews
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Business Details

5062 Orangethorpe Ave, La Palma, CA
90623, United States
(714) 521-2140
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5062 Orangethorpe Ave, La Palma, CA
90623, United States

Hours

Reviews

3.8
1,941 reviews
5 stars
858
4 stars
444
3 stars
285
2 stars
104
1 star
250

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and efficient service, particularly during the morning and day shifts.

Cleanliness

The location is noted for its cleanliness, including the dining area and restrooms, contributing to a pleasant dining experience.

Food Consistency

While many enjoyed the food, there were complaints about incorrect orders and food quality, such as stale fries and improperly cooked items.

Play Area

The children's playground is appreciated by families, providing a safe and enjoyable space for kids.

Staff Issues

Some reviews highlighted inconsistent staff behavior, with reports of rudeness and lack of attention during busy times.
  • SC
    Stacy Calmese
    5 days ago
    3.0
    It's McDonald's..... I'm not going there for a 5 star burger 🍔 😂 I only issue I have about this location is. Getting any employee to greet you takes much longer than it should. I won't use the the kiosk to order because the employees get paid the same and my food isn't cheaper because I did 1/3 of the work. Employees need to greet people when they come in and be prepared to take their order. Paying customers shouldn't have to stand at the counter and get their attention. It's not just the crew but the managers as well. Say hi!
  • TK
    Thomas Kick
    Nov 1, 2025
    3.0
    Guy working the inside lane of the drive thrumakes you wait. I up next and told to wait when nobody was in the outside lane. Then someone drives up and I hear a woman's voice e from the outside lanes speaker box asking what they want while I've been there waiting. Similar thing happened a couple of days before too. I wish my grandkids would find decent French fries somewhere else. I guess I'll try the outside lane if we go again.
  • SS
    sheik sattaur
    Oct 30, 2025
    5.0
    Great service, clean and they have a place place for the kiddos
  • LP
    Lizeth Paningsoro
    Oct 28, 2025
    5.0
    The best McDonalds ever!!! The staff is so nice, fast and they know what they are doing. They are so welcoming and kind. They also always give the order right away even though they are always so busy. I also enjoyed their playground area and it is always so clean.
  • KW
    kristine west
    Oct 20, 2025
    4.0
    This is my go to shop when I visit my parents in Cerritos. Food is always fresh, and team is efficient.
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Frequently Asked Questions About McDonald's

What are McDonald's La Palma's operating hours?

McDonald's La Palma is open 24 hours a day, seven days a week.

Does McDonald's La Palma offer delivery services?

Yes, McDonald's La Palma offers delivery services including same-day and no-contact delivery.