McDonald's

3.5
1758 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8045 Fletcher Pky, La Mesa, CA
91942, United States

Hours

Reviews

3.5
1,758 reviews
5 stars
654
4 stars
344
3 stars
309
2 stars
134
1 star
317

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews mentioned cold, undercooked, or incorrect food items, with some customers expressing disappointment in the overall quality.

Cleanliness

Several customers noted that the restaurant was not clean, with overflowing trash bins and dirty tables.

Customer Experience

A significant number of reviews highlighted poor customer service experiences, including lack of empathy from staff and unresolved complaints.

Positive Feedback

Despite the negative reviews, some customers praised the food quality and service at specific times, indicating that experiences can vary.
  • SB
    Scott Burrell
    3 days ago
    1.0
    I just spender 24 minutes trying to get some food for my son it surprisingly that they make 20$
  • E2
    Esteban 2D
    6 days ago
    1.0
    It’s McDonald’s workers for some odd reason messing up these orders. I ordered on Ubereats didn’t make my order confusing or anything like that and they still messed up.
  • KS
    Kevin Schlueter
    Nov 16, 2025
    1.0
    IF I COULD GIVE 0 STARS FOR EVERYTHING I WOULD!! WHEN I SAY STAY AWAY FROM THIS PLACE, PLEASE HEED MY ADVICE AND DO NOT GO TO THIS MCDONALDS!! HORRIBLE CUSTOMER SERVICE!! THE MANAGER AND DRIVE THU LADY WORKING TONIGHT SUNDAY NOVEMBER 16 AT 6PM NEED TO BE FIRED ASAP FOR BEING SO RUDE AND CANCELLING MY ORDER!! THIS LOCATION NEEDS TO CLOSE DOWN! GET BETTER!!
  • MA
    Michael Anthony
    Nov 8, 2025
    1.0
    On Saturday, November 8 at 1:15 PM The lady working, the drive-through needs to work on her attitude problems. As a customer, you know Customer Service does go a long way. I had explained my order to her twice of what I ordered, and she continued to give me attitude about it when I ordered through the mobile app why is it that I have to show a picture of what I ordered through the app and you’re still challenging me on what I ordered? This makes me very concerned as a customer when you have a very basic job to put food in a bag and serve it to me. I don’t understand how you have three people helping you in the back organized meals and you still can’t get my order correct. This will be the last time I showed up to McDonald’s especially when I spent almost $40 in food. Correct the way I was raised doing Customer Service or anything that has to do Usually, Customer Service comes first. If I was to have an attitude, especially at a food job or a retail job I’d be fired on the spot, but I guess times have changed. What do I know being 35 years old again definitely won’t be returning to this McDonald’s location due to this lady having attitude and they probably won’t do anything about her Behavior
  • PP
    PotatoN8
    Nov 5, 2025
    1.0
    Slow, terrible service and cold, tasteless food. The franchise on Mission Gorge is much better in my opinion.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 8045 Fletcher Pkwy, La Mesa?

McDonald's at 8045 Fletcher Pkwy is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it closes at 1:00 AM.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, this McDonald's offers a drive-thru service available daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.