Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
702 reviews
5 stars
237
4 stars
175
3 stars
142
2 stars
56
1 star
92
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Customers frequently reported issues with incorrect orders and missing items, leading to frustration.
Cleanliness
The cleanliness of the location was often criticized, with reports of dirty tables and restrooms.
Service Speed
Service speed was inconsistent, with some customers experiencing long wait times, especially during busy hours.
Food Quality
There were multiple complaints about food being served cold or undercooked, impacting overall satisfaction.
Staff Attitude
Customer service experiences varied, with some praising staff friendliness while others reported rudeness and poor service.
- AGAlex GarciaDec 18, 20251.0They frequently get orders wrong, even when I order in app. We order McDonald's once a month and just about every other time either an item is missing or we get the wrong stuff. They frequently don't have the promo for whatever reason. The renovation made it so cold and heartless inside.
- BKBaron KwonDec 6, 20251.0Dining room is closed and it's only 7:30 on a Saturday night. I ordered ahead in the app, but I'm stuck in the Drive-Thru to pick up a simple order.
- CCC.MDec 6, 20251.0I’ve only been to this location a handful of times and EVERY SINGLE TIME they mess up my order. I end up ripped off and honestly pissed off. At first I was forgiving, but to consistently not get what I paid for is unacceptable. I don’t normally write reviews, especially negative ones but it’s worth saying something about this. Whatever system they have going on at this location needs to change. It seems to be the evening shift that’s the most unreliable. I occasionally go because it’s the closest one to me and they have the cheapest coffee, but I’ll be avoiding it from now on. Don’t waste your money.
- AHA HNov 26, 20252.0While it's no excuse for patrons to litter, it is also no excuse for McDonald's staff to not clean for their customers. We sat for 30 minutes and watched staff ignore it completely. Would you eat here???
- JJJoyce JoyceOct 27, 20253.0Quite dirty outdoor but overall is acceptable.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Hercules, CA?
McDonald's in Hercules, CA is open daily from 5:00 AM to midnight, with slightly extended hours on Fridays and Saturdays until 12:00 AM.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 12:30 AM on Fridays and Saturdays.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, McDonald's offers delivery service from 5:00 AM to 11:00 PM every day, except on Fridays and Saturdays when delivery is available until midnight.
What types of pickup and delivery services does this McDonald's provide?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment options are accepted at McDonald's in Hercules, CA?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru available for customer convenience.
Is there WiFi available at McDonald's on Sycamore Ave in Hercules?
Yes, WiFi is available at this McDonald's location.
How can I order food using McDonald's mobile app?
You can order food by downloading the McDonald's App from the Apple App Store or Google Play Store and use it to place your order conveniently.
What nearby places can I visit before or after dining at McDonald's?
Near McDonald's, you can visit Lucky Supermarkets for grocery shopping, Rite Aid for pharmacy needs, or explore Creekside Shopping Center for shopping and dining.
Are there other fast food restaurants close to this McDonald's in Hercules?
Yes, Subway and another McDonald's are nearby, offering additional fast food dining options.
What nearby financial services are accessible from McDonald's at 1570 Sycamore Ave?
Nearby financial services include U.S. Bank, Wells Fargo ATM, U.S. Bank ATM, and Coinme currency exchange.