McDonald's

3.6
695 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1570 Sycamore Ave, Hercules, CA
94547, United States

Hours

Reviews

3.6
695 reviews
5 stars
235
4 stars
175
3 stars
142
2 stars
54
1 star
89

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Mixed reviews on cleanliness; some customers found the location clean while others reported issues with dirt and flies.

Service Quality

Service quality is inconsistent; some customers praised the fast and friendly service, while others reported slow service and incorrect orders.

Food Quality

Food quality is often criticized, with reports of cold or undercooked items, but some customers enjoyed their meals.

Management Issues

Frequent complaints about management and staffing, including being short-staffed and poor handling of customer complaints.

Community Impact

Some customers view this McDonald's as a community staple, while others express disappointment in how it serves local patrons.
  • JJ
    Joyce Joyce
    Oct 27, 2025
    3.0
    Quite dirty outdoor but overall is acceptable.
  • WT
    Wanda Thomas
    Oct 10, 2025
    5.0
    Enjoyed the $9 Big Mac Deal
  • JS
    Jordan Silo
    Oct 1, 2025
    1.0
    It’s rare for me to eat McDonald’s food due to over salting their products. But wanted to see if anything has changed and obviously it was for the worse. With no customer service as workers are at the back. Process is slower, food preparation and quality is bad. I can not see how this McDonald restaurant will get better.
  • KW
    Kurtis Woods
    Sep 21, 2025
    4.0
    Food is good mcD. Service not bad = to others or better. Frequent drivethru cant speak to ambiance.
  • JB
    j B
    Sep 16, 2025
    1.0
    I used to like your restaurant, it was clean and in an upscale neighborhood, but when I saw you keep quiet about someone who constantly wears dirty clothes and a dirty body, I will never buy antique from you.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Hercules, CA?

McDonald's in Hercules, CA is open daily from 5:00 AM to midnight, with slightly extended hours on Fridays and Saturdays until 12:00 AM.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 12:30 AM on Fridays and Saturdays.