Safeway

3.8
1253 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Safeway located at 231 W Jackson St, Hayward, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (510) 783-8611. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
231 W Jackson St, Hayward, CA
94544, United States

Hours

Reviews

3.8
1,253 reviews
5 stars
534
4 stars
302
3 stars
177
2 stars
98
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and long wait times at checkout.

Cleanliness

The store is generally noted for being clean, although some reviews mentioned dirty bathrooms and outdated facilities.

Product Availability

Customers appreciated the selection of products, but there were frequent complaints about items being out of stock.

Checkout Experience

Long lines and insufficient cashiers were a common issue, leading to frustration among shoppers.

Deli and Bakery Issues

Several customers expressed disappointment with the deli and bakery, citing poor service and unsatisfactory food quality.
  • JS
    Jessy Sanchez
    Nov 12, 2025
    5.0
    Atención de calidad
  • BS
    Bradley “LavLavLovely” Stavas
    Nov 6, 2025
    5.0
    Nice shopping experience. Large layout clean and easy to navigate
  • PC
    Pam Carrasco
    Nov 5, 2025
    5.0
    Nice and clean. I would definitely go again.
  • RW
    Robert Woods
    Oct 11, 2025
    4.0
    The store itself is nice I frequent it every now and then. They will have some good sales. Periodically although I find safe way to be quite pricey when it comes to organic vegetables otherwise they do have most mainstream items that you'll be looking for.
  • CC
    Cschaarb
    Oct 6, 2025
    1.0
    Went back regretting it every second. The guy in self checkout on this day completely rude and not wanting to help. I waited for over 5mins until another associate I knew that works here ended up asking her. Wish the guy in self checkout could've just called the manager like I asked but instead he called for a department that had already left. Not sure why this location has so many issues with people not wanting to work that's literally what they're paid for not to treat people like they're a bother for asking for help. I would give this store 0 stars I'm thinking maybe management is the issue in location tbh!! Do better Safeway!!!

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!