Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Store will close permanently on 2/19/26. You can visit stores nearby at 22280 Foothill Blvd, Hayward & 699 Lewelling Blvd, San Leandro.
Looking for a grocery store near you? Visit your local Safeway located at 231 W Jackson St, Hayward, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today!
Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (510) 783-8611. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
3.8
1,266 reviews
5 stars
539
4 stars
303
3 stars
179
2 stars
100
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times at checkout.
Cleanliness
The store was frequently described as clean and well-organized, contributing positively to the shopping experience.
Product Quality
Customers expressed dissatisfaction with the quality of bakery items and deli products, citing issues with freshness and preparation.
Staffing Issues
Many reviews pointed out a lack of staff during busy hours, leading to long lines and inadequate service.
Convenience
The store's location and selection were appreciated, though some customers noted high prices and outdated facilities.
- ENElla Neri6 days ago2.0Store closing going out of business February 19th. And the website plus when I called into the store it says that they close at midnight tonight January 6,2026 I'm at the store yet it is only 8:30 p.m. and the store is already closed shouldn't you guys update your phone or even put something on the doors what time you guys are going to be closing instead of having all these people come over here try to get in and the doors are locked.
- BTBalors Princess Tutorials6 days ago1.0I am very happy that they're closing in February, I bought some cheese today and it was moldy. The date was for March and yet it's green? Yeah never again. Goodbye Safeway
- RSRajveer SinghDec 30, 20253.0The Safeway is very close to my place and very convenient. The staff is all right, Don’t give you trouble. The food is usually fresh, but sometime can be a bit questionable. This is a acceptable Safeway all in all.
- JSJacquelynn SimpsonDec 25, 20254.0Because the store is closing in January its like no one there cares about the customers. Except for the floral department. I think her name it Patty. She was amazing and help me pick out flowers for a beautiful arrangement for our Christmas dinner.
- MBMaritess BurgosDec 6, 20251.0I walked to the store with my service dogs, I’ve never been told I couldn’t put them in a cart. I told the security guard I won’t bring them next time and I’ll be out real fast. He proceeded to follow me at the whole store and I didn’t realize until I was leaving and he said I have you on camera you can’t come here anymore….so when did Safeway say ahead of time we have body cams and will follow you without your consent or knowing….they wouldn’t erase the video after I found out he was following me because I had my service dogs. Totally uncomfortable being stalked with a camera for having a disability and need my service dogs with me
Frequently Asked Questions About Safeway
Does Safeway accept SNAP EBT?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Safeway near me accept Apple Pay?
Yes, Safeway accepts Apple Pay and many other convenient payment methods!
How do you use Safeway Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Safeway for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Safeway located at 231 W Jackson St, Hayward, CA hiring?
Safeway is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Safeway now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Safeway accept SNAP EBT for grocery purchases?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases including grocery delivery and Drive Up & Go™ pickup orders. Just select SNAP EBT as your payment method at checkout when shopping online or via the app.
What payment methods are accepted at Safeway?
Safeway accepts a variety of payment methods including American Express, Android Pay, Apple Pay, cash, check, Diners Club, Discover, Mastercard, Samsung Pay, Travelers Check, and Visa.
How do I use Safeway Points when purchasing fuel?
To use your Safeway Points at a participating fuel station, enter your phone number or swipe your Loyalty Card at the pump before fueling. Points are eligible up to a 25-gallon limit and your fuel price will reflect the points redeemed.
What grocery pickup and delivery services does Safeway offer?
Safeway offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery to suit your shopping preferences.
What are the Safeway store hours at 231 W Jackson St, Hayward, CA?
Safeway is open daily from 6:00 AM to midnight. Holiday hours may vary, for example, on November 27th it closes at 6:00 PM, December 24th at 5:00 PM, and it is closed on December 25th.
Does Safeway offer online ordering and special discount apps?
Yes, you can order groceries online via https://www.safeway.com and use the Safeway app to find personalized offers and discounts through Safeway for U™.
Is Safeway hiring at its Hayward location?
Yes, Safeway at 231 W Jackson St in Hayward is currently hiring and welcomes applicants to join their inclusive team.
What services are available at Safeway near me?
Services at Safeway include bakery and deli order-ahead, Coinstar, Western Union money transfer, gift card mall, rug doctor rental, propane refills, Amazon Locker, and more.
What nearby services can I find around Safeway in Hayward?
Near Safeway you can find Coinme for cryptocurrency services, KeyMe Locksmiths for locksmith services, Western Union for money transfers, CVS Pharmacy for health and beauty needs, and 24 Hour Fitness for gym facilities—all convenient options to complement your Safeway visit.
How can I combine a visit to Safeway with nearby shopping and dining?
After shopping at Safeway, you can explore Jackson Square shopping center, grab coffee at Starbucks, or enjoy ice cream at Baskin-Robbins, all located close by for your convenience and enjoyment.