Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,338 reviews
5 stars
575
4 stars
275
3 stars
220
2 stars
86
1 star
182
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, with some waiting over 20 minutes.
Food Quality
Many reviews highlighted issues with food quality, including cold and soggy fries, incorrect orders, and overall dissatisfaction with the freshness of the food.
Customer Service
There were numerous complaints about rude staff and poor customer service experiences, with some customers feeling disrespected.
Cleanliness
While some customers noted cleanliness in the dining area, others reported issues with locked restrooms and overall maintenance.
Staffing Issues
Several reviews mentioned that the location appeared to be understaffed, contributing to slow service and customer dissatisfaction.
- AJAlfredo Maldonado Jr3 days ago3.0Bro those hash browns were super lukewarm and and soggy the English muffin On my sausage McMuffin with egg was stale and crusty it. Just honestly I think around my morning. The coffee was fine.
- WHWilliam HickmanNov 13, 20255.0They're great there at 2am
- AGAdam GonzalesNov 2, 20251.0Took 45 mins for our breakfast order
- AVAdrian ValdesOct 18, 20251.0Not even a lunch hr and they struggling to complete orders about 20 min indoors for 2 orders of 6 piece 1 mcchicken 1 large fries 1 Large drink Had a guy waiting for the restroom nearly wet himself Had a poor guy waiting on an uber order kept having to ask for it and all they responded with “food is being made” Overall bad with how little people are here maybe like 3 cars drive thru 3 people indoors at lunch hr 12pm
- GPGuilty PandaSep 29, 20255.0I'm doing this bit where I am searching for McDonald's whose employees have respect to serve not only speed, but the quality of their food. The filet o fish is one of McDonald's most neglected meal ever served at any branch in any city of Southern California. I came in through drive thru and ordered the filet o fish and I gotta say, the employees that worked that Friday afternoon 9/26/25, were spot on. The cheese was actually on the bottom bun and not hanging off, the sauce was center and not too much/little. All was just right! Great job 💪🏼
Frequently Asked Questions About McDonald's
What are McDonald's regular opening hours at 3123 S Hacienda Blvd, Hacienda Heights?
McDonald's is open daily from 5:00 AM to 10:00 PM at this location.
What are the McDonald's drive-thru hours at this location?
The drive-thru is open every day from 5:00 AM to midnight.
Does McDonald's at this location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 12:30 AM via their online order system.
What delivery and pickup options are available at this McDonald's?
This location offers curbside pickup, delivery including same-day and no-contact delivery services.
How can I order McDonald's from this location using a mobile app?
You can order via the McDonald's app available on iOS and Android through the respective app stores or by using the quick link provided.
What payment methods does McDonald's accept here?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this McDonald's?
Yes, the location features a drive-thru service open daily from 5:00 AM to midnight.
What nearby places of interest can I visit before or after dining at McDonald's?
Nearby you can visit Baskin-Robbins for desserts, Sushi Umi or Wazabi Sushi for Japanese cuisine, and explore the local EVgo charging station if you have an electric vehicle.
How can the nearby EVgo station assist customers visiting McDonald's?
Customers with electric vehicles can conveniently charge at the nearby EVgo station while enjoying their meal at McDonald's.
Are there other dining options close to McDonald's on Hacienda Blvd?
Yes, nearby options include Sushi Umi and Wazabi Sushi for Japanese food and Baskin-Robbins for ice cream and desserts.