Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, particularly during late-night shifts and drive-thru orders.
Food Quality
Frequent complaints about cold, soggy fries and incorrect orders, with some positive notes on fresh food during specific visits.
Service Speed
Numerous reviews highlighted slow service, with long wait times for food orders, especially during busy hours.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, while others noted issues with restrooms and overall hygiene.
Order Accuracy
A significant number of reviews mentioned incorrect orders and missing items, indicating a lack of attention to detail.
LM
Lucía Massion
Jan 4, 2026
3.0
I try to avoid fast foods restaurants but its definitely fast and convenient when you are rushing, of course my son gets excited for the happy meal since he gets a toy!
AB
Asad Bashir
Jan 1, 2026
1.0
They're too inconsistent in everything they do. Half the time their system double charges me or the app crashes and I can't use a reward. Also too many times they are not open when the posted time said they should be. Currently says it opens at 5 am, but at 7 am they are still closed.
ZZ
Zack Zhang
Dec 21, 2025
1.0
Worst restaurant. My son ordered some food included a coke.. A lady who worked at 10pm didn’t offer me the recipe on driver through and didn’t give us the Coke. And go back the window and she told me I didn’t order the Coke with a worst attitude.
OR
O R
Dec 4, 2025
1.0
Oh my god, there’s a lady who was here at night who has the BIGGEST attitude and will literally shout at you through the drive thru speaker. I gave her my code for an item and added a second item to my order. My mom also wanted to order so she asked to make a separate order. The first young lady at the speaker was kind and provided great customer service and asked my mom for a moment to finish up my order before starting hers. We said okay, and after a few seconds the young lady asked to repeat my order’s code. My mom read it out to her again from my phone, then out of nowhere the second older lady jumped on the speaker and yelled asking for the code because something had happened with the computer that made the order not process. My mom is very soft-spoken so I reached over and gave her the same tone of voice and volume until she got both our orders correct because she definitely got the right one today. And she knows what she did because she refused to give her name at the window, but she wore an undersized purple shirt, slicked back ponytail braid, in her forties easily. I felt so so so sorry for the young lady or honestly anyone who has to work a shift with that bitter sour woman. McDonald’s, this is who represents you? Do better.
AJ
Alfredo Maldonado Jr
Nov 21, 2025
3.0
Bro those hash browns were super lukewarm and and soggy the English muffin On my sausage McMuffin with egg was stale and crusty it. Just honestly I think around my morning. The coffee was fine.
What are McDonald's regular opening hours at 3123 S Hacienda Blvd, Hacienda Heights?
McDonald's is open daily from 5:00 AM to 10:00 PM at this location.
What are the McDonald's drive-thru hours at this location?
The drive-thru is open every day from 5:00 AM to midnight.
Does McDonald's at this location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 12:30 AM via their online order system.
What delivery and pickup options are available at this McDonald's?
This location offers curbside pickup, delivery including same-day and no-contact delivery services.
How can I order McDonald's from this location using a mobile app?
You can order via the McDonald's app available on iOS and Android through the respective app stores or by using the quick link provided.
What payment methods does McDonald's accept here?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this McDonald's?
Yes, the location features a drive-thru service open daily from 5:00 AM to midnight.
What nearby places of interest can I visit before or after dining at McDonald's?
Nearby you can visit Baskin-Robbins for desserts, Sushi Umi or Wazabi Sushi for Japanese cuisine, and explore the local EVgo charging station if you have an electric vehicle.
How can the nearby EVgo station assist customers visiting McDonald's?
Customers with electric vehicles can conveniently charge at the nearby EVgo station while enjoying their meal at McDonald's.
Are there other dining options close to McDonald's on Hacienda Blvd?
Yes, nearby options include Sushi Umi and Wazabi Sushi for Japanese food and Baskin-Robbins for ice cream and desserts.