McDonald's

3.5
1124 reviews
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Business Details

11954 Nevada City Hwy, Grass Valley, CA
95945, United States
(530) 273-2518
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11954 Nevada City Hwy, Grass Valley, CA
95945, United States

Hours

Reviews

3.5
1,124 reviews
5 stars
390
4 stars
246
3 stars
215
2 stars
115
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff and long wait times for orders.

Food Quality

Mixed reviews on food quality, with some customers noting cold or poorly prepared items, while others praised freshness.

Cleanliness

Inconsistent cleanliness reported, with some locations described as clean and others noted for dirty play areas and bathrooms.

Pricing Concerns

Many customers expressed dissatisfaction with high prices relative to portion sizes and food quality.

Positive Staff Interactions

Several reviews highlighted friendly and helpful staff, particularly mentioning a specific employee named Rachel for her exceptional service.
  • RR
    Rose Rickey
    1 day ago
    1.0
    We ordered a Spicy Chicken Sandwich with lettuce. Mayonnaise and extra pickle. It came plain with 2 slices of pickle. We sent it back reiterated what we wanted, and it came back with two pickles again.About six shreds of lettuce and five tomatoes, which I did not ask for specifically, said pickles.Lettuce and mayonnaise only! They acted like we were the ones that were problematic.Because they couldn't get the order right.I'm good
  • JS
    Justin Smith
    Nov 23, 2025
    2.0
    Way overpriced. McDonald's had increased price over 250% in the last few years. The McRib was good though.
  • NN
    No1atall
    Nov 23, 2025
    4.0
    Love this place! Restaurant is usually very clean, customer service is pretty friendly, food could be a little better but other than that it was a good experience
  • JB
    J B
    Nov 22, 2025
    4.0
    Meh because the employees are nice and fun which are my favorite type of people. but I 4 stars for giving me reheated super weird you know their 6 hours old fries and you can just taste it even after YOU reheated it. But anyways thank you. Just want fresh fries.
  • KS
    Kumar Sumit
    Nov 18, 2025
    1.0
    So I have online order for pick up I was standing on counter where sing said online pick up but I think no one cares about a online customer because I got notification 19 mints ago it's ready but no one helped even there is girl name Emily and Guy name jaidon you can see me I'm waiting for help but I think they don't care about customer or service but they have time to sanding and talk but they can't ask people if they get help or need help they don't have I hope McDonald's management gonna tell employees to care about customer or online customer because they are part of customer to thank you so much
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 11954 Nevada City Hwy, Grass Valley, CA?

McDonald's is open for regular dining from 6:00 AM to 10:00 PM every day of the week.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru open daily from 5:00 AM to midnight, except on Sunday when it closes at 11:00 PM.