Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Several customers noted that the restaurant, including the play area, was dirty and in need of better sanitation.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
Many reviews mentioned issues with food quality, including incorrect orders, skimpy portions, and items being cold or poorly prepared.
Play Area
The play area was appreciated by some families, but concerns were raised about its cleanliness and lack of changing tables.
Order Accuracy
Numerous customers reported problems with order accuracy, including missing items and incorrect modifications.
NN
No1atall
2 days ago
4.0
Love this place! Restaurant is usually very clean, customer service is pretty friendly, food could be a little better but other than that it was a good experience
JB
J B
3 days ago
4.0
Meh because the employees are nice and fun which are my favorite type of people. but I 4 stars for giving me reheated super weird you know their 6 hours old fries and you can just taste it even after YOU reheated it. But anyways thank you. Just want fresh fries.
KS
Kumar Sumit
Nov 18, 2025
1.0
So I have online order for pick up I was standing on counter where sing said online pick up but I think no one cares about a online customer because I got notification 19 mints ago it's ready but no one helped even there is girl name Emily and Guy name jaidon you can see me I'm waiting for help but I think they don't care about customer or service but they have time to sanding and talk but they can't ask people if they get help or need help they don't have I hope McDonald's management gonna tell employees to care about customer or online customer because they are part of customer to thank you so much
RF
Rachel F
Nov 13, 2025
4.0
Surprisingly spacious and clean McDonalds. There is a place space for kids. A set aside room for kids and families. They have iPads on the wall for kids to draw and play simple games on. That keeps kids super busy! Wish they had more of them - there are only two. The only issue is that the McDonalds is near Brunswick so there are a lot of scuzzies and addicts in the area. So situational awareness is paramount for parents especially if it is near evening time.
BG
black magic garage
Oct 31, 2025
5.0
Best mcdonalds ive been to in a long time. Overall 5 stars with 4 in each catagory.... employees seem happy! Food tastes better than the location i used to frequent in Klamath falls oregon... and the store is super clean
They actually season the food. Having worked at one before you can tell when they do and dont.... best time to come is when its busy and theres a wait because its all fresh!