Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Glendale,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
Location
Hours
Reviews
4.1
567 reviews
5 stars
304
4 stars
136
3 stars
55
2 stars
28
1 star
44
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the chicken, but some reported issues with undercooked items and inconsistent quality.
Customer Service
Service quality varied significantly; while some praised friendly staff, others reported rude behavior and poor treatment.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty tables and unpleasant odors in the restaurant.
Value for Money
Customers expressed concerns about rising prices and perceived reductions in portion sizes, affecting overall value.
Atmosphere
The dining environment received mixed reviews, with some noting it was hot and lacking decor, while others found it acceptable.
- JBJosh BradleyNov 9, 20251.0Is this place closed? Last two times I’ve been here, door is locked. Lights are on but it’s empty. No closed sign. Very weird, will not be returning to this location.
- MMMarvingiOct 26, 20253.0Delicioso servicios de pollo. Hay variedad. Los precios son muy accesibles.
- MCMalcom CorbetteOct 25, 20255.0Maria is the best she is so nice and keep it real she knows best amazing customer service
- EREmilio Lechuga rosasSep 23, 20254.0Muy buen servicio
- TGTyler GravesAug 14, 20251.0Food is ok but the manager Marco is rude every single time I come in. Especially when I order big orders for my coworkers. Also is it just me but this place has a seriously bad smell. I don’t know where it’s coming from. But it’s been way too long for them not to notice.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Glendale, CA?
El Pollo Loco in Glendale, CA is open daily from 10:00 AM to 8:30 PM.
Where is El Pollo Loco located in Glendale?
It is located at 1427 W Glenoaks Blvd, Glendale, CA 91201, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services to customers.
What types of payment does El Pollo Loco accept?
They accept American Express, Discover, and Visa cards.
Can I order food from El Pollo Loco using their app?
Yes, you can download the El Pollo Loco app for ordering from the App Store or order online via their quick link.
How can I contact El Pollo Loco in Glendale for inquiries?
You can reach them by phone at +1 818-240-1180 or email at epl3736@eplfranchisee.com or mikeara22@yahoo.com.
What is El Pollo Loco known for?
El Pollo Loco is known for its fresh, authentic Mexican food with fire-grilled chicken marinated with herbs, spices, and fruit juices, along with handmade guacamole, salsas, and dressings.
Are there any medical clinics near El Pollo Loco?
Yes, nearby medical facilities include Star Clinic, Aluna Centers, Dr. Saeid Safaee MD, Dr. Lusine Simonyants MD, and the Lung Center.
What nearby places can I visit before or after dining at El Pollo Loco?
You can visit nearby spots such as the Armenian Museum for history and culture, Teapot Bakery and Cafe for desserts and smoothies, or enjoy some pampering at The Nail Bar beauty salon.
Are there convenient gas stations near El Pollo Loco in Glendale?
Yes, Rocket and 76 gas stations are nearby, providing convenience if you need to refuel before or after your visit.