Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
871 reviews
5 stars
273
4 stars
185
3 stars
162
2 stars
80
1 star
171
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a consistent problem with service quality.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Cleanliness
Some customers noted that the location was clean, but others mentioned issues with food quality and preparation.
Management Concerns
Several reviews pointed to poor management practices, including staff behavior and handling of customer complaints.
Mixed Experiences
While some customers praised the service and food, many others expressed dissatisfaction, suggesting a lack of consistency in customer experience.
- MJMike Jaszewski3 days ago5.0Good service open late very good about making restrooms available to the entire public and they keep them clean dont need a key don't have to purchase anything. As far everything else no issues
- LRLawrence Rodrigues5 days ago5.0Running late to airport, I hesitantly made my way to this location's drive through. The egg McMuffin I ordered was perfect. The muffin was precisely toasted, and the egg was a perfect over medium. The diet coke was on point, and service was timely and polite.
- MBMichael bradyNov 13, 20253.0Went through the drive through. Modern with what looks like modern black garage door openings via a bifurcating lane that kinda zipped us through. Lots of through in this review - my apologies. Service was quick - happy meal and a burger. Burger like cardboard in Styrofoam. Happy meal in the back seat- no audible complaints or praise. Mostly found uneaten at the end of the trip. Toy found broken and crammed down a seat bolster.
- ACAnthony CNov 1, 20251.0standing at the register for like 15-20 minutes trying to order just a medium fri workers kept looking at me but did not take my order how ever this training employee got tired of just standing there and took my order respect to him also workers weren’t doing there jobs just standing around like zombies and chitchatting while a couple other employees were walking around on there phone.
- JKJasmine KissingerOct 22, 20251.0I have gone here over 5 times and they have the same issue every single time. I ask (and pay) for extra fudge on the sundae and they drizzle the lining of the cup to make it look like there’s a lot of fudge. Then I get home to find out there’s hardly any inside. I’ve learned to ask them to pour in extra while I’m still there and they have an attitude about it. Tried to go to another McDonald’s today but their machine was down so I had to come here and of course, without fail, NO EXTRA FUDGE. It’s almost like there’s less fudge than when I’ve asked for just a regular sundae. It is so annoying. And we’re paying for it!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's Gilroy location?
McDonald's in Gilroy is open 24 hours every day of the week.
What are the delivery hours for McDonald's in Gilroy?
Delivery is available daily from 5:00 AM to 12:45 AM the next day.
Does McDonald's Gilroy offer drive-thru service and what are its hours?
Yes, the drive-thru is open 24/7 throughout the week.
Which payment methods are accepted at McDonald's Gilroy?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any contactless or curbside pickup options available?
Yes, McDonald's Gilroy offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is McDonald's located in Gilroy?
McDonald's is located at 797 First St, Gilroy, CA 95020, USA.
Can I order from McDonald's Gilroy using their mobile app?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What nearby coffee shops can I visit before or after dining at McDonald's Gilroy?
Starbucks is located nearby and is a great spot for coffee or a cafe experience before or after your visit to McDonald's.
Are there any nearby banking services close to McDonald's Gilroy?
Yes, Mechanics Bank - Gilroy Branch and U.S. Bank Branch are nearby for your banking needs.
What other fast food restaurants are near McDonald's Gilroy?
You can find KFC and Taquero Carrillo nearby for other fast food options in the area.