McDonald's

3.9
1185 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15810 Crenshaw Blvd, Gardena, CA
90249, United States

Hours

Reviews

3.9
1,185 reviews
5 stars
548
4 stars
265
3 stars
187
2 stars
48
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

The dining area and restrooms were frequently described as dirty and unsanitary.

Food Quality

While some customers enjoyed the food, others complained about cold, improperly cooked, or incorrect orders.

Positive Staff Interactions

A few reviews highlighted positive experiences with friendly and helpful staff members.

Drive-Thru Efficiency

Many customers noted long wait times in the drive-thru, indicating a need for improved efficiency.
  • MV
    Mary Villela
    Oct 23, 2025
    5.0
    All my food was very hot and as very good!
  • RR
    Royer
    Oct 21, 2025
    5.0
    12 cookie for $5 👍🏻
  • AA
    Anton
    Oct 17, 2025
    5.0
    msmr sounds here🫠
  • WM
    William Mojica
    Oct 7, 2025
    1.0
    The service here is so awful. They will purposely keep you waiting and pretend to be busy in the back. Service is awful
  • LL
    Landie
    Sep 12, 2025
    1.0
    I came in today through the drive-through I told the cashier my code she said my name and then she said “hold on “ ..she took a long time so I pulled forward. She says “hi your name is.(my name)” I say yes, and then this shorter Hispanic lady comes up to the window and says “may I help you”? I replied” I don’t know ? ..here is my code. I just placed my order.” This lady tells me that they do not have the order and had THE NERVE TO SAY I CANCELED IT, I was so in shock and angry, but kept my cool and asked her. Why would she basically say that I’m stealing? I showed her my phone and I told her the order is here. It is not canceled and I pulled out my phone with my bank showing that the payment went through. I asked for the manager because this was taking way too long AND RIDICULOUS, and she said SHE IS the manager!! I was in complete shock.! Again, she told me that I canceled the order. I told her I did not. And she said that she would honor the order this time. She also mentioned that she had no problem with this until right of this moment that I showed upMcDonald’s SHAME ON YOU For having these ignorant people as so-called managers with absolute, no manners, no training. I have the receipt number that this order went through supposedly her name is “ Gloria” She is a short older, Hispanic lady with crunchy yellow hair. I am assuming she’s trying to achieve a blonde hair look. CUSTOMERS BEWARE.. screenshot your app orders and have your bank account ready showing that the payment went through because she will bully you and insult you that you purposely canceled the order to get free food. Absolutely disgusting!

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's?

The drive-through is open every day from 5:00 AM to 11:00 PM.