Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service speed, with some experiencing long wait times while others praised quick service.
Order Accuracy
A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect orders.
Staff Attitude
Feedback varied on staff friendliness, with some praising individual employees while others noted a lack of hospitality and professionalism.
Cleanliness
The location was often described as clean, with some customers appreciating the atmosphere, though a few mentioned areas needing improvement.
Food Quality
While many enjoyed the food, there were complaints about cold or stale items, particularly fries and sandwiches.
LG
Luisito Gutierrez
Oct 12, 2025
1.0
Took me 30 minutes to have my food
MM
Maleiah
Oct 1, 2025
5.0
Went through the drive thru and got quick, friendly service. AND….the fries were fresh, hot, and crispy!! Thank you.
DS
Denise Salomon
Aug 29, 2025
5.0
Fast, friendly, cleaner than most locations.
RK
Robert Kraml
Aug 24, 2025
3.0
No fountain drink bar so you have to waive your arms at the counter to get someone's attention for refills. I stopped coming here because of this. The one on 182nd has a fountain bar so I go there instead. It's a little small inside they usually have the AC cranked up higher than most so it can be chilly for those sensitive. Parking is ok but a little tight as there are a lot of busy businesses at this location.
AH
anna hwang
Aug 23, 2025
3.0
This McDonald’s and their food is great except the drive thru employees get your order wrong or leave out something about 40-50% of the time. Everyone lacks hospitality or any emotions at all.
Not sure how these employees make $20/hr but can’t get simple orders correct. The only lady who’s consistent and great is the older Asian lady at the drive thru window as I never get my order wrong or missing w her and she says hello and smiles.
Ex: I ordered a happy meal for my toddler and both the milk and the toy were missing. How do you royally mess up the most important part of the happy meal- a toy?! And then we ordered a mcdonaldland meal and they forgot the souvenir.
Employees here need to be better trained to check for correct and complete orders before handing bags, and people need to learn to talk and smile- even a basic hello or hi.
What are the regular operating hours of McDonald's at 1398 Artesia Blvd, Gardena, CA?
McDonald's is open daily from 5:00 AM to 1:00 AM.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday through Thursday and Sunday from 5:15 AM to 11:45 PM, and on Friday and Saturday from 5:15 AM to 12:45 AM.
Does this McDonald's location have a drive-thru?
Yes, the McDonald's at 1398 Artesia Blvd has a drive-thru service open daily from 5:00 AM to 1:00 AM.
What types of payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's via a mobile app at this location?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
What online options are available for ordering McDonald's for delivery or pickup?
You can order online at https://mcdonalds.order.online/business/-5579 or through McDonald's smart link at https://mcdonalds.smart.link/mjuu1ggdi for delivery and curbside pickup.
What nearby places of interest can I visit when going to McDonald's at 1398 Artesia Blvd?
Nearby you can visit the 85°C Bakery Cafe for coffee and baked goods, Gardena Gateway Center for shopping, and 99 Ranch Market for grocery shopping.
Are there other fast food options near this McDonald's?
Yes, Carl's Jr. is a nearby fast food restaurant offering burger options close to McDonald's at this location.
Which nearby places can help with mobile phone or telecommunications needs when visiting McDonald's?
Customers can visit the nearby AT&T Store or T-Mobile for mobile phone services and telecommunications needs.
What additional services does McDonald's offer at this location?
This McDonald's offers services including drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.