McDonald's

3.9
1336 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1398 Artesia Blvd, Gardena, CA
90248, United States

Hours

Reviews

3.9
1,327 reviews
5 stars
626
4 stars
278
3 stars
229
2 stars
66
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported inconsistent service speed, with some experiencing long wait times while others praised quick service.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect orders.

Staff Attitude

Feedback varied on staff friendliness, with some praising individual employees while others noted a lack of hospitality and professionalism.

Cleanliness

The location was often described as clean, with some customers appreciating the atmosphere, though a few mentioned areas needing improvement.

Food Quality

While many enjoyed the food, there were complaints about cold or stale items, particularly fries and sandwiches.
  • LG
    Luisito Gutierrez
    Oct 12, 2025
    1.0
    Took me 30 minutes to have my food
  • MM
    Maleiah
    Oct 1, 2025
    5.0
    Went through the drive thru and got quick, friendly service. AND….the fries were fresh, hot, and crispy!! Thank you.
  • DS
    Denise Salomon
    Aug 29, 2025
    5.0
    Fast, friendly, cleaner than most locations.
  • RK
    Robert Kraml
    Aug 24, 2025
    3.0
    No fountain drink bar so you have to waive your arms at the counter to get someone's attention for refills. I stopped coming here because of this. The one on 182nd has a fountain bar so I go there instead. It's a little small inside they usually have the AC cranked up higher than most so it can be chilly for those sensitive. Parking is ok but a little tight as there are a lot of busy businesses at this location.
  • AH
    anna hwang
    Aug 23, 2025
    3.0
    This McDonald’s and their food is great except the drive thru employees get your order wrong or leave out something about 40-50% of the time. Everyone lacks hospitality or any emotions at all. Not sure how these employees make $20/hr but can’t get simple orders correct. The only lady who’s consistent and great is the older Asian lady at the drive thru window as I never get my order wrong or missing w her and she says hello and smiles. Ex: I ordered a happy meal for my toddler and both the milk and the toy were missing. How do you royally mess up the most important part of the happy meal- a toy?! And then we ordered a mcdonaldland meal and they forgot the souvenir. Employees here need to be better trained to check for correct and complete orders before handing bags, and people need to learn to talk and smile- even a basic hello or hi.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1398 Artesia Blvd, Gardena, CA?

McDonald's is open daily from 5:00 AM to 1:00 AM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday through Thursday and Sunday from 5:15 AM to 11:45 PM, and on Friday and Saturday from 5:15 AM to 12:45 AM.