Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
While some customers enjoyed the food, others complained about cold, overcooked, or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, including flies in the restaurant and dirty tables.
Positive Staff Interactions
Despite service issues, some customers praised the friendliness and helpfulness of certain staff members.
Order Accuracy
There were frequent complaints about incorrect orders and items missing from orders.
LC
Lisa Collins
Oct 30, 2025
5.0
Great fast food. Customer service was friendly. Drive thru was quick and easy.
KC
Keaton Caitlyn
Oct 13, 2025
5.0
This place left a positive impression.
AM
Anaya Mendoza
Oct 1, 2025
5.0
Grateful Wendy's manger allowed me to have my electric scooter inside as long as I had it with me at all times and had it at a table before I order. I was actually able to eat inside unlike the McDonald's across the street the manger gave me a hard time and wasn't trying to work with me desembling my electric scooter at least and leave at a table before I order. She wouldn't leave me alone until I put my scooter outside or leave pretty much. Thank you Wendy's manger again for being understanding and patient meeting me halfway I'm grateful for that thank you so much. McDonald's needs to take lessons from you.
MH
Marie Hans
Sep 26, 2025
5.0
The soups are hearty and well-seasoned.
JH
John Hernandez
Sep 18, 2025
3.0
I WENT IN TO ORDER A LARGE CHILE WITH ONIONS & CHEESE. WAITED FOR 26 MIMUTES.THEY FORGOT THE CHEESE & ONIONS. BAD SERVICE !! WON'T GO BACK TO THIS LOCATION !!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fresno, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fresno, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (559) 490-0655.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cedar Ave. + Shaw Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Fresno, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 1778 E. Shaw, Fresno?
The drive-through is open Monday to Friday from 6:00 AM to 1:00 AM, and on weekends from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Fresno, CA Wendy's location serves breakfast items including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I order food from Wendy's online or via an app?
You can order via the Wendy's mobile app or online at order.wendys.com, where you can select this location and place your order.
What payment methods are accepted at Wendy's on E. Shaw in Fresno?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is there a dine-in option available at this Wendy's?
Yes, this location offers dine-in service.
How can I contact Wendy's at 1778 E. Shaw for feedback or questions?
You can call (559) 490-0655, reach out via their Customer Care Live Chat on their Contact page, or complete the Wendy's Customer Satisfaction Survey online.
Are Wendy's gift cards available at this location?
Yes, Wendy's gift cards can be purchased in-restaurant, through various retailers, and online via the official Wendy's gift card portal.
What are some popular places near Wendy's at 1778 E. Shaw?
Nearby popular places include Fresno State University, Marie Callender's Restaurant & Bakery, Stanley’s on Shaw bar, and the Chipotle Mexican Grill.
How might a visitor to Fresno State University benefit from Wendy's nearby location?
Students and visitors to Fresno State University can easily grab meals or snacks at Wendy's, which is conveniently located close to campus for quick dine-in, takeout, or drive-thru service.
Are there fitness centers near Wendy's on E. Shaw?
Yes, there are several nearby gyms including Crossfit Combat Fitness, Fresno Indoor Bootcamp, and SPEED Sports Performance Education, Enhancement & Development, making it easy to grab food after a workout.