Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service were mixed, with some praising friendly staff while others reported rude or unprofessional behavior.
Food Quality
Food quality varied significantly; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.
Order Accuracy
There were multiple complaints about incorrect orders and items missing from orders, leading to frustration among customers.
Cleanliness
Several reviews highlighted issues with cleanliness, including flies in the restaurant and dirty tables.
Speed of Service
Customers noted inconsistent service speed, with some experiencing quick service while others faced long wait times.
JH
Jazmyne Hicks
4 days ago
5.0
Found a place to grab a nice small cup of ice cream for me and my daughter . Love drive thru s! 😭🤣
SM
Sunshine M
Dec 29, 2025
5.0
These people are so nice and patient. Recommend this location.
AT
armen t
Dec 18, 2025
5.0
Good service and clean
LC
Lisa Collins
Oct 30, 2025
5.0
Great fast food. Customer service was friendly. Drive thru was quick and easy.
AM
Anaya Mendoza
Oct 1, 2025
5.0
Grateful Wendy's manger allowed me to have my electric scooter inside as long as I had it with me at all times and had it at a table before I order. I was actually able to eat inside unlike the McDonald's across the street the manger gave me a hard time and wasn't trying to work with me desembling my electric scooter at least and leave at a table before I order. She wouldn't leave me alone until I put my scooter outside or leave pretty much. Thank you Wendy's manger again for being understanding and patient meeting me halfway I'm grateful for that thank you so much. McDonald's needs to take lessons from you.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 1778 E. Shaw, Fresno?
The drive-through is open Monday to Friday from 6:00 AM to 1:00 AM, and on weekends from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Fresno, CA Wendy's location serves breakfast items including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I order food from Wendy's online or via an app?
You can order via the Wendy's mobile app or online at order.wendys.com, where you can select this location and place your order.
What payment methods are accepted at Wendy's on E. Shaw in Fresno?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is there a dine-in option available at this Wendy's?
Yes, this location offers dine-in service.
How can I contact Wendy's at 1778 E. Shaw for feedback or questions?
You can call (559) 490-0655, reach out via their Customer Care Live Chat on their Contact page, or complete the Wendy's Customer Satisfaction Survey online.
Are Wendy's gift cards available at this location?
Yes, Wendy's gift cards can be purchased in-restaurant, through various retailers, and online via the official Wendy's gift card portal.
What are some popular places near Wendy's at 1778 E. Shaw?
Nearby popular places include Fresno State University, Marie Callender's Restaurant & Bakery, Stanley’s on Shaw bar, and the Chipotle Mexican Grill.
How might a visitor to Fresno State University benefit from Wendy's nearby location?
Students and visitors to Fresno State University can easily grab meals or snacks at Wendy's, which is conveniently located close to campus for quick dine-in, takeout, or drive-thru service.
Are there fitness centers near Wendy's on E. Shaw?
Yes, there are several nearby gyms including Crossfit Combat Fitness, Fresno Indoor Bootcamp, and SPEED Sports Performance Education, Enhancement & Development, making it easy to grab food after a workout.