McDonald's

3.6
1769 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4898 E Kings Canyon Rd, Fresno, CA
93727, United States

Hours

Reviews

3.6
1,762 reviews
5 stars
722
4 stars
342
3 stars
264
2 stars
125
1 star
309

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers' needs.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, impacting the overall dining experience.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or burnt items and incorrect meal preparations.

Technology Issues

Customers experienced problems with kiosks and mobile ordering, leading to frustration and delays.
  • MM
    Marvin Milton
    Nov 16, 2025
    1.0
    Took so long to get my 2 value burgers put together I missed out on having lunch at work. Really needs better management awe service
  • LL
    Lola Lee
    Oct 26, 2025
    1.0
    Got charged for food that I never received.
  • RM
    Rubelia Morales
    Oct 16, 2025
    5.0
    It's was great and the service was great to
  • RG
    Robert Gonzalez
    Oct 4, 2025
    1.0
    One of the dirtiest McDonald’s I’ve ever pulled into. As we’re pulling into a parking spot and the kid who is doing the mobile order or whatever is walking straight out into my car. They can’t help an old lady with her order without an attitude. We ask for a stir stick for coffees and they give me a straw. $15/hr “well deserved”. These kids are a bunch of clowns! I’m sure the owner appreciates these “well trained super friendly”employees I recommend getting a different hiring manager/ talent recruiter
  • LV
    Linda V
    Oct 3, 2025
    2.0
    Just went by for a frappe and found out my frappe cup was cracked so half the drink leaked out on my way home :(( I come here often and this is a first but it was alittle upsetting.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's location is open 24 hours every day, Monday through Sunday.

Does this McDonald's offer delivery services?

Yes, this McDonald's offers delivery including same-day and no-contact options.