McDonald's

3.6
1421 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3237 W Shaw Ave, Fresno, CA
93711, United States

Hours

Reviews

3.6
1,421 reviews
5 stars
537
4 stars
302
3 stars
254
2 stars
106
1 star
222

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including stale fries, cold food, and incorrect orders.

Cleanliness

Customers noted cleanliness issues, particularly in restrooms and food preparation areas.

Customer Experience

Mixed feedback on customer experience, with some praising friendly staff while others reported negative interactions.
  • JK
    john kampmann
    Dec 23, 2025
    1.0
    I placed my order for a tote of cookies, a couple sodas and a large fry. I arrived at McDonald's and gave him my number. After receiving my sodas and Fry, they parked me to wait for my cookie tote. After waiting 15 minutes I went inside the store and took another 10 more minutes for them to help me. After someone came up to help. They had my cookie totes sitting right there behind the counter the whole time. I asked if it was normal to wait 40 minutes for for a thing of cookies on my order and they asked me what are they. What do they want me to do about it and that they were busy? Horrible service. Complete garbage makes me wonder why I give McDonald's another chance
  • DT
    Dennis Terry
    Dec 2, 2025
    5.0
    Good clean friendly environment great food there quarter pounder with cheese large fries fresh no salt there cookies a n d ice cream super good and there apple pies are oh so good I like the McDonald's app because you save alot of money 💰
  • CC
    Chris
    Nov 22, 2025
    3.0
    Used to be my regular stop for meals. Got to say hi to the window staff I was eating there so much. Then one day I heard one of them make a bad comment about me. Surprised me and haven't been back.
  • BH
    Belén Hernández
    Nov 12, 2025
    1.0
    Vivo en el área y este es el McDonald’s más cercano que tengo. Literalmente todas las veces que vengo a este lugar los empleados son una basura, súper groseros, te hablan enojados, te avientan casi la comida y tienen su carota siempre. En especial una señora de tercera edad que entiende en la ventanilla de entrega de comida, omg pésimo servicio. Si no tienes la capacidad de mantener la mente fría no deberías trabajar en un lugar así.
  • EE
    Esetiitx
    Nov 3, 2025
    1.0
    El servicio muy malo,la persona que me atendió fue muy grosera me aventó la comida como tenían la señal que había cubetas de Halloween pedi una y al llegar me dijo que no había y por eso me avento la comida se enojo por que le comente qué Quitaran el señalamiento de que si había,casi nunca tienen helados,y como me hicieron una devolución no entendí bien lo que hicieron y pregunté y la tipa que estaba atendiéndome me cerró la ventana súper grosera y obvio no me explicó NO vayan a ese macdonlads NO tenemos porque sufrir malos tratos somos sus clientes,sin nosotros NO hay macdonalds díganle eso a sus empleados que parece que se les olvida gracias a quien tienen un cheque.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-through?

The drive-through is open daily from 5:30 AM to 11:00 PM.

Can I get delivery from this McDonald's location?

Yes, delivery is available daily from 6:00 AM to 10:30 PM.