Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, including stale fries, cold food, and incorrect orders.
Cleanliness
Customers noted cleanliness issues, particularly in restrooms and food preparation areas.
Customer Experience
Mixed feedback on customer experience, with some praising friendly staff while others reported negative interactions.
JK
john kampmann
Dec 23, 2025
1.0
I placed my order for a tote of cookies, a couple sodas and a large fry. I arrived at McDonald's and gave him my number. After receiving my sodas and Fry, they parked me to wait for my cookie tote. After waiting 15 minutes I went inside the store and took another 10 more minutes for them to help me. After someone came up to help. They had my cookie totes sitting right there behind the counter the whole time. I asked if it was normal to wait 40 minutes for for a thing of cookies on my order and they asked me what are they. What do they want me to do about it and that they were busy? Horrible service. Complete garbage makes me wonder why I give McDonald's another chance
DT
Dennis Terry
Dec 2, 2025
5.0
Good clean friendly environment great food there quarter pounder with cheese large fries fresh no salt there cookies a n d ice cream super good and there apple pies are oh so good I like the McDonald's app because you save alot of money 💰
CC
Chris
Nov 22, 2025
3.0
Used to be my regular stop for meals. Got to say hi to the window staff I was eating there so much. Then one day I heard one of them make a bad comment about me. Surprised me and haven't been back.
BH
Belén Hernández
Nov 12, 2025
1.0
Vivo en el área y este es el McDonald’s más cercano que tengo. Literalmente todas las veces que vengo a este lugar los empleados son una basura, súper groseros, te hablan enojados, te avientan casi la comida y tienen su carota siempre. En especial una señora de tercera edad que entiende en la ventanilla de entrega de comida, omg pésimo servicio. Si no tienes la capacidad de mantener la mente fría no deberías trabajar en un lugar así.
EE
Esetiitx
Nov 3, 2025
1.0
El servicio muy malo,la persona que me atendió fue muy grosera me aventó la comida como tenían la señal que había cubetas de Halloween pedi una y al llegar me dijo que no había y por eso me avento la comida se enojo por que le comente qué Quitaran el señalamiento de que si había,casi nunca tienen helados,y como me hicieron una devolución no entendí bien lo que hicieron y pregunté y la tipa que estaba atendiéndome me cerró la ventana súper grosera y obvio no me explicó NO vayan a ese macdonlads NO tenemos porque sufrir malos tratos somos sus clientes,sin nosotros NO hay macdonalds díganle eso a sus empleados que parece que se les olvida gracias a quien tienen un cheque.
What are the operating hours for McDonald's drive-through?
The drive-through is open daily from 5:30 AM to 11:00 PM.
Can I get delivery from this McDonald's location?
Yes, delivery is available daily from 6:00 AM to 10:30 PM.
What types of payment are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup and no-contact delivery?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is this McDonald's located?
This McDonald's is located at 3237 W Shaw Ave, Fresno, CA 93711, USA.
Is there a McDonald's app available for ordering?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What other dining options are near this McDonald's?
Nearby dining options include Sushiculture (Japanese restaurant), Plaza Ventana Mexican Restaurant, Teriyaki Fresh (Japanese restaurant), Rhapsody's Restaurant (Southern and African cuisine), and Little Caesars Pizza.
Are there any convenient stores or shopping options close to McDonald's?
Yes, nearby shopping options include Dollar plus and smoke shop, FoodMaxx grocery store, Walmart discount store, and Work World clothing store.
What nearby businesses provide telecommunications or mobile phone services?
Close to McDonald's are Cricket Wireless Authorized Retailer, AT&T Store, and Boost Mobile, all offering mobile phone and telecommunications services.