McDonald's

3.3
2193 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4190 N West Ave, Fresno, CA
93705, United States

Hours

Reviews

3.3
2,193 reviews
5 stars
746
4 stars
381
3 stars
387
2 stars
183
1 star
496

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Service Speed

Numerous reviews highlighted long wait times for orders, both in the drive-thru and curbside, with some customers waiting over 20 minutes for simple items.

Cleanliness

Several customers noted unsanitary conditions, including dirty facilities and food preparation areas.

Customer Service

Feedback indicated a lack of professionalism and poor customer service from staff, with reports of rudeness and unhelpful behavior.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold, stale, or poorly prepared items.
  • KT
    Kelly Taylor
    3 days ago
    1.0
    Breakfast is always cold ex special the hash browns. Only that hot is the coffee
  • MH
    melissa hanley
    Jan 5, 2026
    3.0
    Always have to pull around to get your order which defeats the whole drive through idea and the concept of "fast food". Someone comes out, looking confused going car to car asking what your order was. They stop serving before breakfast and close to clean meaning it's not actually 24 hours.
  • MK
    Maninder Kaur
    Jan 1, 2026
    1.0
    Very bad experience today there is very long line in drive through and they take to much time for preparing order
  • SC
    Susana C
    Jan 1, 2026
    1.0
    Waited in line for more than 20 min not a single car was moving. I understand a place being under staffed but the wait time was ridiculous.
  • MM
    moltentrain559
    Dec 21, 2025
    1.0
    All of the food was made incorrectly.... The cheeseburgers were supposed to have extra ketchup and extra onion, there was nothing but ketchup on the cheeseburgers. The spicy chicken sandwiches were made with regular chicken patties and there was missing a spicy chicken sandwich.

Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week, from Monday to Sunday.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's location has a drive-thru that is open 24/7 every day of the week.