McDonald's

3.7
3111 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3115 N Blackstone Ave, Fresno, CA
93703, United States

Hours

Reviews

3.7
3,111 reviews
5 stars
1,255
4 stars
633
3 stars
554
2 stars
237
1 star
432

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and incorrect orders.

Food Quality

Numerous reviews highlighted issues with food quality, including cold items, incorrect orders, and food not matching menu descriptions.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant, often leading to frustration.

Cleanliness and Atmosphere

Some reviews mentioned cleanliness issues and an unwelcoming atmosphere, particularly regarding the presence of homeless individuals.

Positive Experiences

Despite the negative feedback, there were mentions of friendly staff and good food experiences, particularly with specific employees noted for their service.
  • AA
    Abhishek
    4 days ago
    1.0
    1 star for long wait time and bad customer service . There were 7 employees working at the same time and I was the only one in the store and still I have to wait 30 minutes for just a sandwich . Not acceptable at All + no employee was looking at me and I called them thrice of times that “ please come to the counter “ but they ignored me every time . Not coming at this Macd again in my life . 1 star for the rude employees here :( 👎🙏
  • SM
    Sport Mode
    Nov 16, 2025
    1.0
    Worst experience at any McDonald’s they shorted me a breakfast sandwich didn’t give me any utensils, or syrup and they took a bite of my hot cakes
  • CA
    Cynthia Acosta
    Nov 11, 2025
    1.0
    I’m from Fresno have been to this location to many times than I can count yesterdays experience though was unacceptable was at the drive thru at around 730pm the lady at the drive thru speaker was AWFUL wouldn’t even let me finish my sentence before she was saying “OKAY”OKAY” for example I ordered a meal she didn’t ask what drinks I wanted I had to tell her and her response OKAYYY with a bad attitude. I can hear someone else speaking to her in the back ground so I kindly asked I’m sorry are you talking to me “YES” with the worst attitude ever. I proceeded to order but I took me a second I literally heard her say OMG SHES STILL ORDERING. I get having a bad day or having bad responses to ppl who are you treating her badly (not ok) but I still get it. I wasn’t that person I’m also not the kind of person to be rude to her at the drive thru because I don’t want to get my food spit in. This was terrible almost felt like I was being pranked Whose training these people
  • CM
    carlos montes
    Nov 7, 2025
    1.0
    Horrible. The person taking orders at the drive through seemed angry and had a horrible attitude with me for no reason. I have a lot a respect for food service people and I’m understanding of their work so it seemed she was having a bad time because the drive through line was long. But that’s not my fault or reason to be rude. I’m understanding when the line is long and that food might not be immediately completed but this was just unacceptable.
  • DK
    Dinesh Kadiyan
    Nov 3, 2025
    1.0
    The old lady in drive thru window is rude , she sad me to pull forward i wait 40 minutes for order

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3115 N Blackstone Ave, Fresno, CA?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, this location offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.