McDonald's

3.7
1190 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1695 E Shaw Ave, Fresno, CA
93710, United States

Hours

Reviews

3.7
1,190 reviews
5 stars
498
4 stars
242
3 stars
216
2 stars
71
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, forgotten orders, and incorrect items, leading to frustration with the service.

Staff Attitude

Many reviews highlighted rude or unhelpful staff, with some customers noting a lack of professionalism from management.

Temperature Control

Numerous complaints were made about the restaurant being excessively hot, making it uncomfortable for customers to dine in.

Order Accuracy

There were consistent issues with order accuracy, including missing items and incorrect modifications, which disappointed many patrons.

Mixed Food Quality

While some customers praised the freshness of their food, others reported receiving cold or poorly made items.
  • DR
    Dion Rowe-Gamble
    1 day ago
    1.0
    Employee or manager was very rude. Will never go here again. Very poor customer service.
  • JN
    Jesus Navarro
    5 days ago
    1.0
    Tried using my app for one of the breakfast deals. Says it accepted my code but something happen on their end. Cashier asked me a diffent code but it had been used already so I couldn't get one. Says I cant get a new code for 15 min. I explain what the code was for and she says its a third party app so they cant do anything..She made no effort to try an fix it didn't call a manager to try and give the discount from the app. They need better training. Line wasn't packed either
  • IG
    Ismael Gonzalez
    Oct 15, 2025
    1.0
    Parked for a coffee, still waiting 12 mins later. Where’s my coffee at? Walked in, they forgot about it. Awesome.
  • JR
    Johnny Renteria
    Oct 4, 2025
    3.0
    As far as McDonald's goes it was solid. Milkshake machine was working so that's a positive. I still contend that their prices are too high for the service and product you receive.
  • TT
    Teeduh
    Sep 21, 2025
    1.0
    I’ve been coming to this location for a while now but the last few times has been awful if we don’t check our bags something is either missing or made wrong! I ordered a spicy wrap and there was no sauce or cheese just chicken wrap and lettuce. They also forgot the 6pc nuggets in my daughter’s happy meal. I understand things happen when it’s busy but every time I go now it’s always something. The person placing the order is correct it’s whoever that’s making or packing the food.

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's on E Shaw Ave, Fresno?

McDonald's on E Shaw Ave in Fresno is open 24 hours every day of the week.

When is the delivery service available at this McDonald's location?

Delivery is available daily from 6:00 AM to 10:00 PM.