McDonald's

3.7
1202 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1695 E Shaw Ave, Fresno, CA
93710, United States

Hours

Reviews

3.7
1,202 reviews
5 stars
503
4 stars
243
3 stars
217
2 stars
72
1 star
167

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and for curbside orders.

Temperature Issues

Several reviews mentioned uncomfortable temperatures inside the restaurant, with complaints about the air conditioning not working.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or poorly made items.
  • HA
    Haley Anderson
    Jan 3, 2026
    1.0
    Apparently, they were running low on fries and soda because they could not fill either one like they should’ve been. Absolutely ridiculous. As you could see in these pictures and I haven’t even taken one sip or ate them I just opened the bag
  • DM
    DeQuincy Meiffren-Lézine
    Dec 9, 2025
    3.0
    Service was very slow. The place was very cold inside. They forgot napkins and the ketchup from our order.
  • MM
    Melissa Montes
    Nov 26, 2025
    1.0
    My quarter pounder with cheese was raw my five year-old son was eating it. I called the store. Marissa answer very unprofessional. I explained the situation she had no sympathy or professionalism on how to handle the situation of refunding me my money please everybody be careful at this store because if I didn’t have proof of my receipt, she said she wouldn’t be able to refund me even though it shows all my debit card that I was there.
  • DR
    Dion Rowe-Gamble
    Nov 23, 2025
    1.0
    Employee or manager was very rude. Will never go here again. Very poor customer service.
  • JN
    Jesus Navarro
    Nov 19, 2025
    1.0
    Tried using my app for one of the breakfast deals. Says it accepted my code but something happen on their end. Cashier asked me a diffent code but it had been used already so I couldn't get one. Says I cant get a new code for 15 min. I explain what the code was for and she says its a third party app so they cant do anything..She made no effort to try an fix it didn't call a manager to try and give the discount from the app. They need better training. Line wasn't packed either

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's on E Shaw Ave, Fresno?

McDonald's on E Shaw Ave in Fresno is open 24 hours every day of the week.

When is the delivery service available at this McDonald's location?

Delivery is available daily from 6:00 AM to 10:00 PM.