McDonald's

3.2
845 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
761 S Fortuna Blvd, Fortuna, CA
95540, United States

Hours

Reviews

3.2
845 reviews
5 stars
247
4 stars
147
3 stars
172
2 stars
97
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Kiosk Complaints

Many customers expressed frustration with the kiosk ordering system, feeling it led to a lack of personal interaction and assistance.

Food Quality

There were numerous complaints about food quality, including cold items, soggy fries, and inconsistent preparation.

Cleanliness Concerns

Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas.

Management Problems

Negative feedback often mentioned unhelpful or rude management, impacting overall customer experience.
  • PW
    Phranklin Wall
    Dec 23, 2025
    3.0
    Hate that it's less ppl interactive and way more expensive. Was hardly eating there in the first place. Now that prices doubled and no one to simply order food the good ol' fashioned way I eat there half as much as before.
  • CD
    Crystal Dockstader
    Dec 5, 2025
    3.0
    Well I ordered a quarter pounder deluxe and got a quarter pounder . Called and got no answer.
  • TP
    Tony Persico
    Nov 19, 2025
    3.0
    It's McDonald's. At least this one didn't refuse to give me any food because they don't understand what a value meal is. Don't go to the one near the mall in Eureka. Those people are real dumb and real rude. And no, I'm not going to your website to fix your problems for you. Be an adult and fix it yourself.
  • KF
    kevin fry
    Nov 9, 2025
    1.0
    Kiosk don't work can't get help from the morning staff they only care about the drive thru customers. Need to hire more staff for morning and get maintenance staff to keep up on the kisok.
  • RR
    Ross
    Oct 28, 2025
    1.0
    Went in 10-28 at 3:25 had trouble with ordering manual. Walked to counted for help. Manager maybe who sounds gay was ignoring me so I raised my hand trying to get someones attention to asked for help he got mad at me said he don't have time and walked away. So I left and went else where. Was not going to beg a place to take my biz if they are showing they don't want it. Support your local burger shop not a crappy McDonald's

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's in Fortuna, CA?

McDonald's in Fortuna, CA is open daily from 6:00 AM to 11:00 PM.

Does McDonald's offer delivery services and what are the delivery hours?

Yes, McDonald's offers delivery services. Delivery is available Monday to Wednesday and Sunday from 6:00 AM to 11:30 PM, Thursday and Saturday from 6:00 AM to 12:30 AM, and Friday from 8:00 AM to 12:30 AM.