McDonald's

3.7
603 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
26692 Portola Pky, Foothill Ranch, CA
92610, United States

Hours

Reviews

3.7
603 reviews
5 stars
242
4 stars
124
3 stars
110
2 stars
50
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru, with long wait times and incorrect orders being common complaints.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the dining area and bathrooms, with some customers noting the need for deep cleaning.

Staff Attitude

Customer experiences with staff varied, with some praising friendly and helpful employees, while others reported rude or unhelpful interactions.

Food Quality

While some customers enjoyed the food, there were complaints about cold items and incorrect orders, indicating inconsistency in food preparation.

Playground Experience

The playground area received positive feedback for being spacious and enjoyable for children, although cleanliness concerns were also mentioned.
  • JJ
    Joshua Johnson
    Nov 13, 2025
    1.0
    I got a bacon quarter pounder with cheese and a banana strawberry smoothie, the food was on par, but the employee kinda just dropped it on the counter like they didn't care and gave me a look that sai "I hate this job".
  • BD
    Beau Dunn
    Oct 16, 2025
    3.0
    This place is so slow… not because they don’t have enough staff, but because the staff doesn’t know how to work in this environment. You should invest in additional training on how to manage through orders, keep food fresh by using the timers, keeping people focused on task, etc. I’ve never seen so many people achieve so little.
  • JB
    Joel Barrett
    Sep 28, 2025
    4.0
    $5.20 for a chicken sandwich, chicken nuggets fries and a soda
  • CV
    Charissa Voss
    Sep 21, 2025
    5.0
    This McDonald’s location provides consistent reliability and quality food! Excellent location, friendly and easy to talk to employees
  • GT
    Gaby Torres
    Sep 13, 2025
    5.0
    The playground area is spacious and always kept clean, a great spot to take the kids.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's Foothill Ranch location?

The dining area is open Monday to Thursday and Sunday from 5:30 AM to 10:00 PM, and on Friday and Saturday from 5:30 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's?

Drive-thru is open Monday to Thursday from 5:30 AM to 10:00 PM, Friday and Saturday from 5:30 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.