McDonald's

3.4
1143 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5301 Hazel Ave, Fair Oaks, CA
95628, United States

Hours

Reviews

3.4
1,143 reviews
5 stars
393
4 stars
239
3 stars
200
2 stars
87
1 star
224

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor attention to detail.

Service Quality

Customer service was frequently described as rude or inattentive, with several reviews highlighting long wait times and staff disorganization.

Food Quality

Inconsistent food quality was noted, with complaints about cold or poorly prepared items, including fries and burgers.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyable food experiences.
  • OO
    OmfgNameWontFi
    3 days ago
    1.0
    we always come here and without fail constantly they keep giving me diet dr pepper when asked for regular dr pepper -_- like how can you do that constantly do i need to be more annoying and ask constantly is it regular? is it regular? is it regular? through the whole drive thru?? much rather just trust the workers but it's happening wayyyy too much and wayyy too often :/
  • RT
    Rj Tapia
    Jan 5, 2026
    1.0
    The past six months I’ve had my order wrong six times, I’ve had a drink shoved at me in the drive though saying “here!” And when I hung around to mention my order was wrong the young kid comes back and says “what? Is there something wrong you just ordered a soda…” rarely do I get the nugget sauce I ask for and closing shifts just totally don’t wanna be there and it shows.
  • JC
    Jeff Cobabe
    Dec 31, 2025
    5.0
    I know that sometimes people give this place a bad review. But at a certain point, you are buying a McDonald's hamburger. And for McDonald's, they do pretty good.
  • SE
    Stacy erific
    Dec 1, 2025
    5.0
    With the rations going around, we were able to get some of the best fries. They actually had electricity, so they were hot and fried. Highly recommend before their generators run out of gas.
  • ZM
    Zoe Martinez
    Nov 24, 2025
    1.0
    Idk who’ve they hired recently but the past few times I’ve gone to this location my order is messed up, something forgotten or wrong or gross or disappointing, doing realize till I get to work and open my bag, and I don’t have time to go back because I’m on a break at work, go to the one on sunrise until they hire people who can count to ten and read the screen before they hit serve and hand it out the window.

Frequently Asked Questions About McDonald's

What are McDonald's general operating hours at 5301 Hazel Ave, Fair Oaks, CA?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday to Friday and on Sunday from 6:00 AM to 10:30 PM, and on Saturday from 6:00 AM to 7:30 PM.