Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with food quality, including cold, overcooked, or improperly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and rude staff interactions.
Cleanliness Concerns
Several customers noted cleanliness issues, particularly in the bathrooms and dining areas.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
CA
Chris Ames
Nov 16, 2025
5.0
Had a problem a few weeks ago with the app. Luckily the new manager made it right. Old manager did not seem to care at all about the issue. Thank you
TM
Thomas Macias
Nov 15, 2025
5.0
Pretty good
AA
Alexandra Ames
Nov 14, 2025
5.0
The boy that brought our order out was very kind and friendly the food was fresh it was a good visit
AF
Angela Farrer
Oct 31, 2025
4.0
The food isn't constant on freshness. Fries tend to be older. Employees seem to want to push you through the line. You have to double check your order before leaving.
AN
Abdul Sami Nasri
Sep 17, 2025
5.0
Really good food I want to work here in the future love the food and the atmosphere