Numerous customers reported slow service, long wait times for food, and unresponsive staff, leading to frustration and disappointment.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or poorly prepared items, particularly wings and fries.
Atmosphere
While some enjoyed the lively sports bar atmosphere, others found it too loud and distracting, impacting their overall experience.
Staff Attitude
Several customers noted rude or indifferent behavior from staff, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their attentive service and enjoyed the food during certain visits.
DH
Debra Henry
Nov 14, 2025
2.0
Recently was in elkgrove and thought it would be fun to go have some drinks and food because I’ve had great food in Kansas at Buffalo wild wings .the noise feom TV was so loud you could not talk to others at the table. Service was slow but she was so sweet. Ordered nachos and onion rings. You could tell they had been sitting for some time due to temperature and very soggy. Paid the extra $2 for guacamole, and it was not guacamole. It was part of an avocado which was not even ripe and very hard. Had to ask for a knife and a fork to cut it to try to eat it and then it tasted terrible. There’s a big difference between guacamole and an avocado on nachos. We would’ve stayed longer and order a meal, but after the appetizer we got, we decided it was not worth it and I had a headache from the noise being so loud so we had to leave.
AS
Ashna Singh
Nov 12, 2025
5.0
We ordered a takeout from this location today and we were helped by Landon who was amazing. It was quite busy and there were people in and out, and he helped and greeted everyone that walked in and everyone that was leaving his assistance was amazing. In between helping customers in person, he was also answering the phone. Taking orders explaining the menu. So I had to leave this Review for Landon because it is rare to see this type of service nowadays. Thank you for your assistance today. I do hope that you do get recognized for the service that you provide your customers. Above and beyond! Thank you
AM
Adam Maatoug
Nov 11, 2025
2.0
Food is good and good atmosphere however the customer service is in decline, been a regular customer of this place and was there first day they opened and what a huge difference from the till now. 500 percent backward
LP
Lori P
Nov 9, 2025
3.0
Have been here a couple times. Service is slow. Burgers not bad. This time had nachos and onion rings which were just awful. Tasted rancid. Had add on of guacamole which was simply a tablespoon sized chunk of hard avocado (2 bucks) for which had to request a knife to cut it up just to try to eat it. Not palatable. Food tasted as if it had sat for awhile waiting to come out. Onion rings were soggy. Nachos were soggy. Waitress was sweet but can't make up for the slowness or the failures of the kitchen. Would not recommend for more than watching sports and having a drink.
II
isaak
Oct 22, 2025
1.0
incredibly rude staff, i had simply asked for a glass of water, as i was very dehydrated from the very long walk 🚶♂️ i was on. i thought, 'ok, it may be a few minutes past their closing time and yeah, I'm not actually ordering anything BUT! but, I would think that as fellow human beings they would have the empathy to give a seriously parched guy like myself a glass of water.'
i was first told no by the receptionist/waitress until she finally gave in and went to ask her bartender for a glass of water. which was immediately then escalated up to what i assume was the manager, like I seriously have no idea why the decision to give some water to a dehydrated young man needed to be such a high up decision... anyways he also tells me no, and its only after i insist and explain how i have been walking many miles and have had no water that he decides to grant me a small room temperature paper cup of water, but get this, only after i go to the lobby area, in between the first and second door into the restaurant. I'm not sure how my need for hydration could have perhaps affected their comfort in having me in the restaurant, but I've been finding it a little difficult to not take it personally. i wasn't acting belligerently, i had not drank any alcohol that evening, i just needed water, with ice ideally? this was treated as an unreasonable expectation and i was nearly turned away.
do not come here if you desire hospitality and pleasant interactions with staff as you will not find it here. 1/10
Frequently Asked Questions About Buffalo Wild Wings
What types of food does Buffalo Wild Wings in Elk Grove specialize in?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Elk Grove?
The restaurant is open from 11:00 AM to 11:00 PM Monday through Thursday, 11:00 AM to midnight on Friday and Saturday, and from 9:30 AM to 11:00 PM on Sunday.
Where is Buffalo Wild Wings located in Elk Grove?
It is located at 7490 Elk Grove Blvd, Elk Grove, CA 95757, USA.
How can I contact Buffalo Wild Wings in Elk Grove?
You can reach them by phone at +1 916-295-6511.
Is Buffalo Wild Wings in Elk Grove currently open?
Yes, the business is currently open and not closed.
What are some nearby retail stores to Buffalo Wild Wings where I can shop?
Nearby retail stores include Catherines, Elk Grove Commons shopping center, and SEPHORA, all within the same vicinity for your shopping convenience.
Are there any banks near Buffalo Wild Wings in Elk Grove for financial services?
Yes, BMO Bank and Umpqua Bank are nearby, making it convenient to handle banking before or after your visit.
What are some nearby dining options around Buffalo Wild Wings in Elk Grove?
Nearby restaurants include Olive Garden for Italian cuisine, Rubio's for Mexican seafood, and Sushimono for Japanese sushi.
Does Buffalo Wild Wings offer takeout and is it a casual dining spot?
Yes, Buffalo Wild Wings is categorized as a sports bar, chicken wings restaurant, and takeout restaurant, suitable for casual dining and takeout orders.
Where can I find Buffalo Wild Wings’ official website or social media for more information?
You can visit their official website at https://www.buffalowildwings.com/locations/us/ca/elk-grove/7490-elk-grove-blvd/sports-bar-1693/ or their Facebook page at https://www.facebook.com/111255614995018.