Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and inconsistent service.
Service Speed
Numerous reviews highlighted slow service times, particularly in the drive-thru and during peak hours.
Customer Service
Feedback varied on customer service, with some praising friendly staff while others reported rude interactions and poor communication.
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others complained about freshness and portion sizes.
Cleanliness
Some customers noted the cleanliness of the location, while others pointed out issues with the dining area and restrooms.
PA
Paul Adalia
3 days ago
5.0
Great experience
JB
Joel Barrett
Jan 4, 2026
4.0
Good special Chcken, sandwich fries, chicken nuggets and a drink $5.00 plus tax.
RR
Riley
Dec 26, 2025
1.0
Ordered DoorDash from here 3 times. ALL THREE TIMES half or more of my food was missing.
RS
Ronald Schigur
Dec 21, 2025
1.0
I ordered no cheese on my egg McMuffin and I got cheese no matter how you ask they always screw it up thanks no receipt
JJ
Joe
Dec 9, 2025
1.0
I rarely leave negative reviews, but I felt the need to share my experience at this McDonald's location. I’ve always had great service here, but my recent visit was extremely disappointing.
I went through the drive-thru during off-peak hours and was the only car in line. The worker asked me to park in spot #1, and when I politely asked if I could just wait here (since no one else was behind me) and would gladly park there if a car pulls behind me, she responded in an upset tone, saying, "No, you have to park in #1." I accepted that, even though I thought waiting where I was would’ve been more convenient for both of us, since they wouldn’t have to send someone outside.
After parking, I waited over 20 minutes for my order, which is unusual for me because I typically order the same items, a McDouble meal with additional chicken nuggets, and it’s usually pretty quick. When I asked the worker why my order took so long today, she replied, “Oh, I was on my break and just noticed your order.”
To make matters worse, when I checked my order, my fries were missing! I had to go inside and wait additional times for the fries, and there was no apology or compensation for the inconvenience or for their mistakes.
This experience was a letdown, especially given how great the service used to be here. The experience and interaction with the recent workers there at the drive-thru was horrible. I hope the management addresses these issues for future customers.
Note: It was a drive-thru pickup on Tuesday 12/09 slightly before 4pm.
What are the regular operating hours of McDonald's at 23861 Bridger Rd, El Toro, CA?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available from 6:00 AM to 10:50 PM Monday through Thursday and Sunday, and until 11:50 PM on Friday and Saturday.
Does this McDonald's have a drive-through service and what are its hours?
Yes, the McDonald's drive-through is open daily from 5:00 AM to 11:00 PM.
What types of payment does McDonald's at El Toro accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What food and dining services are available at this McDonald's?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
How can I order McDonald's food online or through an app?
You can order through the McDonald's App available on iOS or Android, or by visiting the delivery URL at https://mcdonalds.order.online/business/-5579.
What nearby fast food restaurants are close to McDonald's in El Toro?
Nearby fast food options include Arby's and Subway, both offering sandwich selections for customers wanting variety.
Are there any nearby coffee shops where I can relax before or after visiting McDonald's?
Yes, Starbucks is a nearby coffee shop where you can enjoy a coffee break before or after your meal.
What nearby dining options offer different cuisine around McDonald's at Bridger Rd?
Nearby restaurants include Rodrigo's Mexican Grill for Tex-Mex cuisine, Frank's BBQ & Chinese Cuisine, Wok Express for Asian fusion, and Don Jose Restaurant for Mexican and Latin American food.
What is the price range of McDonald's at this location?
The price range for McDonald's is categorized as 'ONE', indicating affordable pricing.