McDonald's

3.8
1176 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
23861 Bridger Rd, El Toro, CA
92630, United States

Hours

Reviews

3.8
1,176 reviews
5 stars
524
4 stars
267
3 stars
157
2 stars
70
1 star
158

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inconsistent service.

Service Speed

Numerous reviews highlighted slow service times, particularly in the drive-thru and during peak hours.

Customer Service

Feedback varied on customer service, with some praising friendly staff while others reported rude interactions and poor communication.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others complained about freshness and portion sizes.

Cleanliness

Some customers noted the cleanliness of the location, while others pointed out issues with the dining area and restrooms.
  • PA
    Paul Adalia
    3 days ago
    5.0
    Great experience
  • JB
    Joel Barrett
    Jan 4, 2026
    4.0
    Good special Chcken, sandwich fries, chicken nuggets and a drink $5.00 plus tax.
  • RR
    Riley
    Dec 26, 2025
    1.0
    Ordered DoorDash from here 3 times. ALL THREE TIMES half or more of my food was missing.
  • RS
    Ronald Schigur
    Dec 21, 2025
    1.0
    I ordered no cheese on my egg McMuffin and I got cheese no matter how you ask they always screw it up thanks no receipt
  • JJ
    Joe
    Dec 9, 2025
    1.0
    I rarely leave negative reviews, but I felt the need to share my experience at this McDonald's location. I’ve always had great service here, but my recent visit was extremely disappointing. I went through the drive-thru during off-peak hours and was the only car in line. The worker asked me to park in spot #1, and when I politely asked if I could just wait here (since no one else was behind me) and would gladly park there if a car pulls behind me, she responded in an upset tone, saying, "No, you have to park in #1." I accepted that, even though I thought waiting where I was would’ve been more convenient for both of us, since they wouldn’t have to send someone outside. After parking, I waited over 20 minutes for my order, which is unusual for me because I typically order the same items, a McDouble meal with additional chicken nuggets, and it’s usually pretty quick. When I asked the worker why my order took so long today, she replied, “Oh, I was on my break and just noticed your order.” To make matters worse, when I checked my order, my fries were missing! I had to go inside and wait additional times for the fries, and there was no apology or compensation for the inconvenience or for their mistakes. This experience was a letdown, especially given how great the service used to be here. The experience and interaction with the recent workers there at the drive-thru was horrible. I hope the management addresses these issues for future customers. Note: It was a drive-thru pickup on Tuesday 12/09 slightly before 4pm.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 23861 Bridger Rd, El Toro, CA?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available from 6:00 AM to 10:50 PM Monday through Thursday and Sunday, and until 11:50 PM on Friday and Saturday.