Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Service Quality
Many reviews highlighted poor customer service, including rude staff, long wait times, and lack of attention to customers.
Food Quality
Customers frequently mentioned cold or stale food, with specific complaints about fries and sandwiches not meeting expectations.
Cleanliness
Several reviews noted that the dining area and bathrooms were not clean, contributing to a negative dining experience.
Management Issues
Feedback indicated problems with management, including unprofessional behavior and lack of effective training for staff.
JJ
JL
6 days ago
2.0
This McDonald's sucks. Food takes forever to prepare inside and outside. Literally every time I'm here, there is nobody at the cashier and the employees stare at me like they don't know why I'm waiting. I've waited 15 minutes once before someone decided to take my order.
I can do a curbside pick up and still wait 10 minutes after parking to get my food. If I do a mobile order, the order can potentially disappear in their system and I have to flag someone down to make it. Orders don't always come with condiments that I wanted, or even napkins.
CS
Ceaser Sigala
Nov 7, 2025
2.0
Not a fan of the food but they do have wifi and bathroom commodities.
FC
FayeFaye Chen
Nov 5, 2025
1.0
I tho I walked into In & out. Long wait time I even think they are freshly cooking .
MR
Monica Rendon
Oct 19, 2025
1.0
They forget to put food in your bag and then when you go tell them they get upset. What the hell....
AL
Adrienne Lee
Oct 16, 2025
1.0
Dang, 20 and change just for a № 1 and chicken nuggs. I love Mcds for junk, but it cost way to much now!!
What are the regular operating hours for McDonald's in El Monte, CA?
McDonald's El Monte is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday to Saturday from 6:00 AM to 8:00 PM.
During what hours is the drive-thru service available at this McDonald's?
The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday to Saturday from 5:00 AM to midnight.
What delivery options does McDonald's El Monte offer?
McDonald's El Monte offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Where can I order McDonald's food online from this location?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on Apple Store and Google Play.
What payment methods are accepted at McDonald's El Monte?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, McDonald's El Monte offers drive-thru service for customer convenience.
Are there any nearby pizza restaurants near McDonald's El Monte?
Yes, Baby Bros Pizza & Wings and Pizza Hut are located nearby and offer pizza options for customers looking for different dining choices.
What beauty and wellness services are close to McDonald's El Monte?
Nearby you can find La Nail Spa, The Hair Lounge, Lotus Nails and Spa, E.Lashes, and Happy World Spa for various beauty and spa treatments.
If I'm visiting McDonald's, where can I find financial services nearby?
You can find Western Union, Chase bank, Speedy Cash, and Nova Financial & Insurance Services close to McDonald's for convenient financial transactions.
Is there a transit option or other activity spot near McDonald's El Monte?
Nearby attractions include Genius Hub water park for family fun and USA TaeKwonDo Center for sports and fitness activities, both great to consider before or after your visit.