McDonald's

3.7
1439 reviews
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Business Details

11821 San Pablo Ave, El Cerrito, CA
94530, United States
(510) 232-2121
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11821 San Pablo Ave, El Cerrito, CA
94530, United States

Hours

Reviews

3.7
1,439 reviews
5 stars
585
4 stars
301
3 stars
250
2 stars
111
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude employees, and issues with order accuracy, particularly during late hours.

Food Quality

While many customers enjoyed the food, there were complaints about stale items and incorrect orders.

Cleanliness

The restaurant was generally noted for being clean, although some customers mentioned dirty tables.

Pricing Concerns

Several reviews highlighted dissatisfaction with rising prices and the lack of free refills, which detracted from the overall value.

Customer Experience

Mixed feedback on customer service, with some praising friendly staff while others reported poor treatment.
  • HB
    Honey Girl Black-Kaleleiki
    1 day ago
    3.0
    Their getting hekka expensive. For 4 breakfast meals.
  • NS
    Nany Sales
    Jan 2, 2026
    2.0
    The tiniest strip of cheese on my filet o’ fish
  • AM
    Arez Mub
    Dec 25, 2025
    1.0
    The food is usually consistent; however, my experience during late hours at this location has been extremely disappointing. I am a long-time supporter of McDonald’s, but both today and yesterday this location demonstrated significant issues with service efficiency. I arrived around 2:00 AM and, as of 2:45 AM, I am still waiting for someone to take my order. I remained in my car in the rain for an extended period without acknowledgment. Several vehicles that were initially behind me left one by one due to the prolonged delay. I had my child with me, who became increasingly upset, as we expected this to be a quick stop. This location appears to require better late-night management and staffing oversight. At the time of writing this review, no one has come to the window or communicated any updates regarding the delay.
  • DC
    Drako Cash
    Dec 16, 2025
    1.0
    Manager has a bad attitude every time I come.. maybe she hates EBT and I still be respectful.
  • BB
    Bea Bandales
    Dec 14, 2025
    1.0
    I’ve order uber from this specific McDonald’s and almost every time they did not add what I’ve order. They’ve missed my fries, extra sauces, even a whole McChicken sandwich. I wouldn’t recommend delivery, but pick up is probably fine considering you can actually check if you have everything and get on them if you’re missing something.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 11821 San Pablo Ave, El Cerrito?

McDonald's in El Cerrito is open 24/7 every day of the week.

Does McDonald's in El Cerrito offer delivery services?

Yes, McDonald's offers delivery every day, 24/7, including same-day and no-contact delivery options.