McDonald's

3.4
527 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14896 Highway 4, Discovery Bay, CA
94514, United States

Hours

Reviews

3.4
527 reviews
5 stars
203
4 stars
92
3 stars
83
2 stars
37
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and unprofessional behavior.

Order Accuracy

Customers frequently experienced issues with incorrect orders and a lack of attention to special requests.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions, particularly in restrooms and the dining area.

Food Quality

Feedback on food quality was mixed, with complaints about cold or poorly prepared items, though some customers praised the freshness of certain menu items.

Operational Hours

Several customers expressed frustration over inconsistent operating hours, with reports of the location closing early or not opening on time.
  • DM
    D. M
    Dec 21, 2025
    1.0
    Customers service is deplorable from Management down to servers. Ordered are continuously messed up. We live 5 minutes from the location and the foods cold by the time we get home. No thank you. We tried to place the seasonal Grinch order. Instead of saying they ran out the girl who worked there just put in an order for something else and didn’t even tell us. We got to the window, no apology, we had them change the order to what we wanted. Instead of giving us the condiments we asked for she gave us the run thing. Thought we had the right stuff finally, left and realized they didn’t. Turned around went back and the idiot manager tried charging us again for their mistake! When we drove up to the next window to the girl who waited on us, the manager came along, gave us the correct order, no smile no apology.
  • MM
    Michael
    Dec 8, 2025
    2.0
    Gone there a few times near closing and every time they are closed way before the advertised times. Update your site, how hard can it be. It shows your hours are until 1130 on Sunday and I rolled up at 10:50 and you guys were all shut down. Not cool.
  • MW
    m wa
    Dec 1, 2025
    1.0
    They’re literally never open by 5am like how they say they are. I end up going to Starbucks next door for breakfast 5 days a week because of this.
  • SS
    San Chan Saetern
    Dec 1, 2025
    1.0
    App says open until 11:30pm. On Sunday. Its 11:06pm and drive through business is closed. You need the district manager or owner... not the assistant lol 😆.
  • CJ
    Carmen Jose
    Nov 15, 2025
    1.0
    We were three minutes early to breakfast, but they refused to serve us lunch. After we came back, they kept questioning our order and told us we had to wait for the food to be ready when we pulled up. The service was terrible and the food wasn’t even worth it. Terrible experience.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Discovery Bay?

McDonald's in Discovery Bay is open for dine-in from 5:00 AM to 11:30 PM Monday to Wednesday, 6:00 AM to 10:00 PM Thursday to Saturday, and 5:00 AM to 11:30 PM on Sunday.

When is the drive-thru at McDonald's Discovery Bay open?

The drive-thru operates from 5:00 AM to 11:30 PM Monday to Wednesday, extends until 12:30 AM on Thursday, and is open until 1:00 AM on Friday and Saturday. On Sunday, it closes at 11:30 PM.