McDonald's

3.5
1879 reviews
Get DirectionsCallWebsite

Business Details

14280 Palm Dr, Desert Hot Springs, CA
92240, United States
(760) 329-3449
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14280 Palm Dr, Desert Hot Springs, CA
92240, United States

Hours

Reviews

3.5
1,879 reviews
5 stars
711
4 stars
350
3 stars
335
2 stars
156
1 star
327

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being friendly, while others are reported as rude and unprofessional.

Food Quality

Frequent complaints about cold, old, or poorly prepared food, with some customers expressing disappointment in the overall quality.

Cleanliness

Inconsistent cleanliness reported; some customers found the location clean, while others noted dirty conditions and unsanitary practices.

Wait Times

Long wait times reported in both drive-thru and dining areas, with some customers experiencing delays of over 30 minutes.

Management Issues

Concerns about management behavior and staff treatment, with reports of unprofessional conduct and poor communication.
  • DR
    devin robertson
    6 days ago
    1.0
    The manger on the phone has no manners with held my food from my delivery driver’s multiple of them as well as has attitude every time like chill you work at mcds just get the food and hand it to them why is this a problem it’s my autistic sons food and only thing he eats for lunch and now he can’t even get those because of this horrible lady that’s sad as an owner that’s all you have to say the lady needs to be fired withholding paid for food tempted to fill police report and with bbb as if it’s paid for thru a delivery app you guys need to do your job and release the food to the drivers
  • RP
    Rachele Perez
    Nov 14, 2025
    4.0
    I love ice cream
  • SS
    Stephanie Simmons
    Nov 4, 2025
    5.0
    Best steak egg bagel cooked to perfection
  • LG
    Lydia E Gonzalez
    Oct 20, 2025
    5.0
    Mc Dees always is a great customer experience for tasty fastfood service and clean environment.
  • MM
    Monica
    Sep 29, 2025
    5.0
    Hello everyone, I arrived at McDonald's entering the establishment and was pleasantly surprised. I have not been inside this mcdonalds in about 15 maybe 16 years. The staff was so kind and efficient particularly a young woman and a lead with brown hair and a purple fringe. I witnessed a minor error from another customers order. So the staff heard the complaint addressed it and the customer left happy. No issue, no back talk, no "weird vibe" or dead stare you would get at other places. I just thought that the older population, or perhaps childless person may feel it suitable to arrive and have a morning chat with a friend here. While they are kids friendly and have tablets available the vibe seems best for a morning get together with friends. 🫶✨️ Thank you to the workers for a refreshing morning view.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 14280 Palm Dr, Desert Hot Springs?

McDonald's is open 24 hours every day of the week.

Is McDonald's in Desert Hot Springs open for delivery?

Yes, McDonald's offers delivery with varying hours, generally from 5:00 AM to 11:00 PM depending on the day.