McDonald's

3.8
1481 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
928 N Azusa Ave, Covina, CA
91722, United States

Hours

Reviews

3.8
1,481 reviews
5 stars
677
4 stars
284
3 stars
216
2 stars
93
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Some reviews highlighted cleanliness as a concern, with reports of dirty tables and unsanitary conditions.

Food Quality

Customers frequently mentioned receiving cold or old food, particularly fries, and issues with order accuracy.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service during their visits.
  • BA
    Brigitte A
    Dec 7, 2025
    1.0
    Need to train well one of the crew doesn’t know what she is doing for the order she was confuse what is the order she did not give my order with the drink and when I told the manager she did not say sorry she just said it was accident and she need to train well especially at drive thru when you get home the order is not completely delivered
  • JJ
    Jerry
    Dec 5, 2025
    5.0
    Took grandkids for lunch and play area. Place was clean. Service was fast.
  • SS
    skib
    Dec 4, 2025
    1.0
    This is so ridiculous. I get that they are short staffed and have a lot of orders, but seriously? 40 minutes for medium fries? Horrible. Specially when in a rush.
  • JL
    Jerrilene “Jade” Lagasca
    Nov 30, 2025
    5.0
    Loved this place, coz there’s a free playground
  • DJ
    Doug J
    Nov 12, 2025
    1.0
    The WORST McDonalds in the world. It’s like eating in an insane asylum. They blare the most staticy, bad reception music I’ve ever heard.. the speaker is obviously blown. Everyone there is so clueless and rude…. The place is always dirty… I’ve never disliked a fast food restaurant more than this… who owns this dump?

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Covina, CA?

McDonald's in Covina, CA is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru services and what are its hours?

Yes, this McDonald's has a drive-thru that operates 24/7.