Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, with specific complaints about rude staff and unhelpful management.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and long wait times for food.
Food Quality
Customers frequently mentioned cold or stale food, particularly fries and chicken nuggets, impacting their overall experience.
Cleanliness
Several reviews noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food quality during their visits.
EA
Eduardo Aguilar
6 days ago
4.0
Un lugar para realizar una compra y disfrutar un momento en familia
DJ
Doug J
Nov 12, 2025
1.0
The WORST McDonalds in the world. It’s like eating in an insane asylum. They blare the most staticy, bad reception music I’ve ever heard.. the speaker is obviously blown. Everyone there is so clueless and rude…. The place is always dirty… I’ve never disliked a fast food restaurant more than this… who owns this dump?
LL
Luke
Oct 30, 2025
5.0
Its Mcdonalds its the G.O.A.T.
ZM
Zeri Mirzadehjoon
Oct 15, 2025
1.0
Unfortunately, this Mcdonald's is also same, 🍟 Fries are always cold half empty.
HF
Herbert Faussier
Sep 27, 2025
2.0
I am a regular at this McDonald's location. But it is terrible to come at night and have to deal with the night shift employees. They lack customer service skills, especially an African American man with blond hair, who never acknowledges me as a customer when I ask questions. They look miserable, as if they are not happy working there.
What are the operating hours of McDonald's in Covina, CA?
McDonald's in Covina, CA is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru services and what are its hours?
Yes, this McDonald's has a drive-thru that operates 24/7.
What delivery options are available at the Covina McDonald's?
Delivery options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's food online or via an app?
Yes, you can order via the McDonald's App available on iOS and Android or online through their delivery URL.
What payment methods are accepted at this McDonald's location?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of food does McDonald's in Covina serve?
They serve a variety of McDonald's menu options made with quality ingredients including breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt.
What other fast food restaurants are near McDonald's Covina?
Near McDonald's, you'll find Jack in the Box and Sr. Alberto Authentic Mexican Restaurant, among others, offering diverse dining options.
Are there coffee shops near McDonald's where I can grab a drink after my meal?
Yes, nearby coffee shops include 7 Leaves Cafe and Starbucks, great places to enjoy a beverage after McDonald's.
What nearby services are available if I need a car rental or automotive repair near McDonald's?
Nearby, you can find Enterprise Rent-A-Car for vehicle rentals and Diesel Ground Systems for automotive and truck repairs.
Does McDonald's Covina participate in any rewards or loyalty program?
Yes, they offer MyMcDonald's Rewards where customers can earn points for free food.