McDonald's

3.8
1477 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
928 N Azusa Ave, Covina, CA
91722, United States

Hours

Reviews

3.8
1,477 reviews
5 stars
675
4 stars
284
3 stars
216
2 stars
93
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with specific complaints about rude staff and unhelpful management.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and long wait times for food.

Food Quality

Customers frequently mentioned cold or stale food, particularly fries and chicken nuggets, impacting their overall experience.

Cleanliness

Several reviews noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food quality during their visits.
  • EA
    Eduardo Aguilar
    6 days ago
    4.0
    Un lugar para realizar una compra y disfrutar un momento en familia
  • DJ
    Doug J
    Nov 12, 2025
    1.0
    The WORST McDonalds in the world. It’s like eating in an insane asylum. They blare the most staticy, bad reception music I’ve ever heard.. the speaker is obviously blown. Everyone there is so clueless and rude…. The place is always dirty… I’ve never disliked a fast food restaurant more than this… who owns this dump?
  • LL
    Luke
    Oct 30, 2025
    5.0
    Its Mcdonalds its the G.O.A.T.
  • ZM
    Zeri Mirzadehjoon
    Oct 15, 2025
    1.0
    Unfortunately, this Mcdonald's is also same, 🍟 Fries are always cold half empty.
  • HF
    Herbert Faussier
    Sep 27, 2025
    2.0
    I am a regular at this McDonald's location. But it is terrible to come at night and have to deal with the night shift employees. They lack customer service skills, especially an African American man with blond hair, who never acknowledges me as a customer when I ask questions. They look miserable, as if they are not happy working there.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Covina, CA?

McDonald's in Covina, CA is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru services and what are its hours?

Yes, this McDonald's has a drive-thru that operates 24/7.