Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Costa Mesa,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.2
748 reviews
5 stars
424
4 stars
174
3 stars
81
2 stars
23
1 star
46
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some customers praising the taste while others reported issues like overcooked chicken and stale items.
Customer Service
Customer service experiences varied; some praised friendly and helpful staff, while others reported rudeness and poor service.
Cleanliness
Concerns raised about cleanliness, particularly in the bathrooms and dining area, with some customers noting unsanitary conditions.
Pricing
Several customers expressed dissatisfaction with higher prices compared to other locations, leading to concerns about value for money.
Order Accuracy
Issues with order accuracy were noted, with some customers receiving incorrect or incomplete orders.
- JBJodi BSep 26, 20251.0Ordered a Pollo bowl and they said they dont have them anymore then when we decide to leave without food they offer it smh
- JNJK NOONESep 9, 20255.0Great deal and Great customer service 👍
- FFfloresita floresSep 2, 20251.0No regreso aese lugar. no tenian a ninguna persona mas que anosotros.y nome quisieron atender que tenia que husar la pantalla y nisiquiera estavan ocupados.y todavia las mesas sucias.y despues disen no ay trabajo y ya niquieren aser nada..
- TJTheodore JohnsonAug 21, 20255.0Friendly and helpful. Tasty and juicy chicken.
- TWTina WaunchJul 29, 20255.0Delicious dou le avo & chicken toastada
Frequently Asked Questions About El Pollo Loco - Closed
What are the current operating hours of El Pollo Loco at 3131 Harbor Blvd in Costa Mesa?
El Pollo Loco at 3131 Harbor Blvd in Costa Mesa is currently closed and does not have operating hours available at this time.
What is the special recipe or cooking method used by El Pollo Loco for their chicken?
El Pollo Loco slowly marinates whole chickens in a special recipe of herbs, spices, fruit juices, and garlic, then fire-grills them on open-flame grills before hand-cutting into entrees.
Does El Pollo Loco offer delivery or catering services?
Yes, El Pollo Loco offers delivery and catering services, including drive-through options.
Where can I view El Pollo Loco's menu or place an order online?
You can view the menu and place orders online at https://order.elpolloloco.com/menu/harbor-blvd-gisler-ave or visit their main website at https://restaurants.elpolloloco.com/ca/costa-mesa/3131-harbor-blvd.
What payment methods are accepted at this El Pollo Loco location?
This El Pollo Loco location accepts American Express, Check, Discover, and Visa cards as payment options.
How can I contact El Pollo Loco at 3131 Harbor Blvd in Costa Mesa?
You can contact them by phone at +1 714-434-4250 or by email at epl3391@eplfranchisee.com.
Are there nearby fast food restaurants similar to El Pollo Loco in Costa Mesa?
Yes, nearby fast food restaurants include McDonald's, Taco Bell, Raising Cane's, Sonic Drive-In, and Chick-fil-A, offering a variety of options from burgers to Mexican and chicken specialties.
What nearby places could I visit before or after dining at El Pollo Loco?
You might visit Nadys Market for liquor, Atlas Studio for beauty and spa services, or the Inn At Costa Mesa if you're looking for accommodation nearby.
Is there a grocery or market nearby where I can shop after visiting El Pollo Loco?
Yes, Seiwa Market is a nearby grocery store and supermarket where you can shop after your visit.
What transportation or car rental options are available near El Pollo Loco in Costa Mesa?
Nearby transportation and car rental options include Hertz Car Sales and Hertz Rideshare Costa Mesa, which can help you travel conveniently in the area.