Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
722 reviews
5 stars
204
4 stars
171
3 stars
123
2 stars
54
1 star
170
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported excessively long wait times, often exceeding 30 minutes, both in the drive-thru and for curbside orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, indicating a lack of attention to detail.
Staff Behavior
Feedback indicated that staff members often displayed unprofessional behavior, including rudeness and a lack of urgency, contributing to a negative customer experience.
Management Issues
Many customers expressed concerns about poor management and operational inefficiencies, suggesting a need for better leadership and staffing.
- RDRydan Deckard6 days ago1.0Slow.
- RRRafaDec 14, 20252.0I went in for a quick meal at around 2:30am and waited for my order to be ready. They called my number around 2:45am. I was missing 1 burger so I informed them and they placed the burger in the bag. I double checked my order and realized the fries were brown in color, cold and no flavor. So I asked for fresh fries, the lady at the front desk said sure. So I left my bag in the counter and walked away. I didn’t get the new fries until 3:00am and when I received them I noticed they were the same fries just more oily. I notified the lady at the front desk and she immediately tossed them to the trash and actually opened a new bag of fries to cook. She notified the other lady who initially took the first batch of fries to give me large fries. She responded by saying “why do you want to give him large fries” and she informed her because of the inconvenience. But she kept saying just give him the 2 small fries. I ended up getting the large fries which were fresh, golden and freshly salted. I told her that these fries were actually fresh and that she just put the old fries to heat up and it wasn’t right. She never apologized but said the cameras are here so you could see I put a fresh batch of fries. So please I just ask that the footage be reviewed and that worker be supervised because this isn’t the first incident with her. The other incident was in the drive through when she was taking my order and she was laughing and kept saying wait what was your order again? I understand we are in a military base but the least they can do is stay professional even in the morning hours and treat the customers with respect. I wish I could provide photos of the fries before they tossed them to the trash.
- JTJerry TheSauSeNov 22, 20251.0Wasn’t even busy, took over 10 min per car in the drive through
- MSmichael selgrenNov 22, 20251.0Spent almost 45 mins just to get a McMuffin. I was waiting at the speaker for 15 mins before someone even took my order it is insane. Hands down the worst McDonald’s I have ever been to and it has been like this for the last year.
- D1DM 1992Nov 19, 20251.0Ordered 2 holiday pies to go through the app, got there and they gave me to apple pies saying they were out but let me pay for crap I didn't want.
Frequently Asked Questions About McDonald's
What are the drive-thru hours at McDonald's Naval Air Station North Island?
The drive-thru at this McDonald's location is open daily from 5:00 AM to 1:00 AM.
Is delivery available from McDonald's at Naval Air Station North Island?
No, this McDonald's location does not offer delivery services.
What payment options are accepted at McDonald's on Naval Air Station North Island?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order McDonald's from Naval Air Station North Island online?
You can order online via their delivery page at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What are the standard operating hours at McDonald's Naval Air Station North Island?
The restaurant is open daily from 5:00 AM to 1:00 AM.
Does McDonald's Naval Air Station North Island have a drive-thru service?
Yes, this location features a drive-thru that operates from 5:00 AM to 1:00 AM every day.
Are there any nearby fast food options other than McDonald's at Naval Air Station North Island?
Yes, nearby fast food options include Panda Express and Rubio's Coastal Grill, offering customers more dining choices in the area.
What nearby facilities can help with transportation needs when visiting McDonald's on Naval Air Station North Island?
Enterprise Rent-A-Car is nearby, providing car rental options for visitors who may need transportation.
Which nearby medical or vision services are available close to McDonald's at Naval Air Station North Island?
Pearle Vision and Pier Vision Optometry are nearby, offering eye care and optical services.
What attractions or points of interest can visitors explore near McDonald's on Naval Air Station North Island?
Visitors can explore North Island, a nearby attraction, and the Naval Air Station itself, as well as the NAS North Island Passenger Terminal and NASNI Air Terminal if traveling through the area.