Our burgers, fries and shakes are 100% plant-based burger joint goodness—good for the environment and good for you—served up with love in warm, friendly and sustainably-built stores that say everything about the NLB commitment to doing what's right for the people and the planet. Come see us in Concord!
Overall, customers praised the deliciousness of the vegan burgers and shakes, with many highlighting specific favorites like the Beyond burger and various creative options.
Service Experience
Customer service experiences varied; while some praised friendly and attentive staff, others reported rude service and order inaccuracies.
Pricing Concerns
Many customers found the prices to be high relative to portion sizes, leading to mixed feelings about value for money.
Menu Variety
The restaurant offers a wide range of vegan options, appealing to both vegans and non-vegans, though some customers noted inconsistencies in food quality.
Atmosphere
The location inside Whole Foods provides convenience, but some customers mentioned limited seating and a less-than-ideal dining environment.
DM
Dwayne Mobley
Sep 2, 2025
5.0
Good prices and so many soy-free options. That’s big in the vegan option world.
Tastes good and the staff is always a blast.
KJ
Kelsey Jacobson
Aug 17, 2025
1.0
I’ve been to Next Level a number of times (Concord and SF). I just went to the Concord location today and got a large sweet potato fries and a chick’n sandwich, which is my usual order. They gave me literally 10-15 fries for $10 and the sandwich had a sour and horrible after taste, which I’ve never experienced from them before. I was very disappointed, as I spent $22 for essentially a few fries, since I had to throw the sandwich away. Really disappointed and a big waste of money for me.
JW
James Wakefield
Aug 7, 2025
5.0
If all vegan food tasted like this, I'd never eat meat again. I always get a double fire cheeseburger and they've had a really good thanksgiving sandwich in the past
VO
Victoria Ortiz
Jul 13, 2025
5.0
The burgers were delicious. Kim even asked how our food was and refilled our water cups for us. Great customer service!
AM
Aaron Mapp
Jul 6, 2025
5.0
Kim gave amazing service! She was very polite. The milkshakes were awesome! I will be back!
Frequently Asked Questions About Next Level Burger Concord
Does Next Level Burger Concord accept reservations?
No, Next Level Burger Concord does not accept reservations.
What are the opening hours of Next Level Burger Concord?
Next Level Burger Concord is open daily from 11:00 AM to 9:00 PM.
What delivery options does Next Level Burger Concord offer?
They offer in-store pickup and delivery services.
Can I order food online from Next Level Burger Concord?
Yes, you can order online at https://order.thanx.com/nextlevelburger?location=10304.
What type of food does Next Level Burger Concord specialize in?
They specialize in 100% plant-based burgers, fries, shakes, and salads with a focus on being good for the environment and healthy for you.
What is the price range at Next Level Burger Concord?
The price range is considered to be low (One dollar sign).
What is the attire recommended for dining at Next Level Burger Concord?
The attire is casual when visiting Next Level Burger Concord.
Are there any health-conscious grocery stores near Next Level Burger Concord?
Yes, 365 by Whole Foods Market is nearby and offers organic groceries for health-conscious shoppers.
What nearby places can I visit for vegan or vegetarian options around Next Level Burger Concord?
Urban Remedy is a nearby vegan and vegetarian cafe and smoothie juice bar worth visiting.
Are there convenient transit or service locations near Next Level Burger Concord to help with my visit?
Next Level Burger Concord is near AAA Concord and AAA Insurance offices, which can assist with auto and home insurance needs. Also, Peet's Coffee is close by for a quick coffee break before or after your meal.