McDonald's

3.6
1318 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4550 Clayton Rd, Concord, CA
94521, United States

Hours

Reviews

3.6
1,318 reviews
5 stars
510
4 stars
296
3 stars
218
2 stars
98
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly cooked items, leading to dissatisfaction.

Cleanliness

While some customers noted cleanliness in the dining area, others reported dirty tables and unsanitary conditions.

Order Accuracy

A significant number of customers experienced missing items or incorrect orders, indicating a lack of attention to detail.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, particularly highlighting the play area for children.
  • AO
    Amber Onnen
    Jan 2, 2026
    1.0
    Literally the worst McDonalds/fast food restaurant in this area. Have never one gotten our order right. Then what we do receive is soaggy, drenched in oil. Skip this place. It isnt worth it.
  • JN
    Jeffrey Nichols
    Dec 30, 2025
    1.0
    Super slow uber order lady purposely ignored me and let my order sit there even though my order was ready
  • JA
    Jos Ac
    Dec 28, 2025
    5.0
    One of last Mcdonald's with games
  • GS
    Greg Stelter
    Oct 27, 2025
    4.0
    Nice service and good food
  • MF
    Mariett Froma
    Oct 9, 2025
    1.0
    Rude and worse costumer service. Doesn't even asked if you would like sauce for your order. They just technically shoved my order to my face saying "here." and when order was checked, it was wrong and they were the once who got mad at me for correcting them

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4550 Clayton Rd, Concord, CA?

McDonald's at 4550 Clayton Rd, Concord, CA is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, this McDonald's has a 24-hour drive-through available every day.