Dave & Buster's Concord - USA

4.0
2023 reviews

About

RestaurantArcadeBar
Welcome to Dave & Buster's in Concord California, your premier spot for food, fun, and entertainment located at 2075 Diamond Blvd.. Discover our outstanding restaurant and sports bar, where you can enjoy delicious chef-crafted meals while watching sports on our high-definition TVs. Dive into our world-class arcade, featuring cutting-edge games, simulators, and exciting virtual reality experiences. Plan your next event with us, whether it’s a birthday bash or a corporate event, and benefit from our customizable event spaces, state-of-the-art technology, and catering services. Join us today and see why Dave & Buster's is the top choice for dining, gaming, sports viewing, and entertainment all in one place.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Dave & Buster's Concord - USA
2075 Diamond Blvd., Concord, CA
94520, United States

Hours

Reviews

4.0
2,023 reviews
5 stars
1,011
4 stars
472
3 stars
213
2 stars
121
1 star
206

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendly and attentive staff, numerous reviews highlighted slow service and long wait times for food and drinks.

Food Experience

The food received mixed reviews; some found it delicious while others described it as mediocre or experienced issues with incorrect orders.

Atmosphere

The venue is generally seen as fun and lively, suitable for families and parties, but some noted it can be excessively loud.

Game Maintenance

Several customers reported issues with broken or malfunctioning arcade games, which detracted from their overall experience.

Customer Complaints

There were multiple complaints regarding rude staff and poor management responses to issues, impacting customer satisfaction.
  • LS
    Le S
    Nov 16, 2025
    1.0
    I went here wanted to try the eat and play we where set down. The waitress waited 30 MINUTES TO COME TO TABLE by that time it was literally 2 MINUTES before she came over the eat and play time expired. Horrible experience with the food side.
  • RS
    Roxanne Singh
    Nov 11, 2025
    5.0
    Upon coming in to first dine and then play some games with my family (on my birthday) - we sat down in a booth (self-seating), mind you it was not too busy. We sat down for 15 minutes, with no acknowledgement or greeting. I then went up to where there were 4 employees were congregating and grabbed our own menu’s. I then asked one of the employees if we can have a server come to our table - he responded “for what” - I said so we can order. Another 5 mins pass by and 3 other tables that came after us get served and acknowledged before us - Still no one comes by. So I ask another employee if we can find whom ever is serving our area. With attitude she said “yeah, let me find them”.. at that point I say we will just eat somewhere else and if I can speak to a manager. Being in customer service for 15+ years and starting off in the food industry, I know how important customer care is. Jowahn, the manager came over and COMPLETELY turned our experience around. Listened, empathized and made it right. In addition, Cory was our server and he was great! Thank you for turning and “OW” into a “WOW”.
  • KL
    K L
    Nov 8, 2025
    1.0
    Parking is horrible. Had reservations and drove around from 5:45-6:15 looking/waiting for parking. This is a terrible location . Had to settle for Chuck E. Cheese nearby
  • GG
    Grace
    Oct 24, 2025
    1.0
    No respect for families, we cane with 2 years old but no high chair. They had booster but it was broken and when we complained for the change, her behavior was cold and not caring. We sat 30 min no one show ip for us and we left. We walked 4 minutes to near restaurants and experience was totally different and much better.
  • BM
    Brendan Mendoza
    Oct 23, 2025
    5.0
    Had an absolute amazing time for my birthday today here. The bartender was amazing I forgot his name but he worked Wednesday night and recommended the watermelon strawberry margarita and it was amazing. Also want to give a huge shout out to Christian! He had some of the best customer service that I’ve seen first hand. Naturally a great speaker and went out of his way to help me and answer any questions I had. I hope the higher ups see this so they can give Christian some type of recognition because he deserves it. Will be back because of the little things he did!

Frequently Asked Questions About Dave & Buster's Concord - USA

What kind of entertainment does Dave & Buster's Concord offer?

Dave & Buster's Concord offers a restaurant, sports bar, world-class arcade with cutting-edge games, simulators, and virtual reality experiences all in one place.

What are the regular operating hours of Dave & Buster's Concord?

Dave & Buster's Concord is open Monday to Thursday from 11:00 AM to midnight or 1:00 AM, Friday 11:00 AM to 1:00 AM, Saturday 10:00 AM to 1:00 AM, and Sunday 9:30 AM to midnight.