Vons

4.3
1327 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopVons
Looking for a grocery store near you? Visit your local Vons located at 2250 Otay Lakes Rd, Chula Vista, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Vons pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Vons deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Vons near you today! Vons is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Vons app for Vons for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (619) 656-0406. Stop by and see why our service, convenience, and fresh offerings will make Vons your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Vons
2250 Otay Lakes Rd, Chula Vista, CA
91915, United States

Hours

Reviews

4.3
1,327 reviews
5 stars
765
4 stars
341
3 stars
136
2 stars
29
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and unhelpful responses.

Cleanliness

The store is frequently noted for being clean and well-organized.

Pricing

Customers expressed mixed feelings about pricing, with some finding it high but others appreciating the deals available.

Staff Friendliness

While some reviews highlighted friendly staff, others reported unwelcoming attitudes, indicating inconsistency in staff behavior.

Stock Availability

Several customers mentioned issues with stock availability, particularly in the pharmacy and meat departments.
  • EK
    Emi Ko
    6 days ago
    5.0
    The seafood guy named John is really nice. He was supposed to be closing early due to the holidays but he helped around five more customers out before closing early.
  • SG
    Sof Gar
    Dec 30, 2025
    1.0
    I had a very disappointing experience at this Vons. After waiting in a long line before my new year dinner, my total was around $30 and I attempted to pay with a $50 bill that I received directly from my bank. The cashier refused to accept it, saying it “didn’t look real,” without making any effort to verify it. A coworker named Victor E. stated they don’t carry anything to check bills and simply rejected it based on appearance. No help or alternative solution was offered. The situation felt discriminatory and unprofessional. I expected better customer service.
  • EM
    Erica Martinez
    Dec 22, 2025
    5.0
    I Absolutely Love this Store! I always find what I'm looking for . The Customer Service was Great!
  • GK
    Gloria Kessler
    Dec 16, 2025
    1.0
    Had a terrible experience when my Dr Called in Flu medicine around 5:00 pm. Got to pharmacy around 6:30pm They said they didn’t have anything for us. The said they were closing. This has happened constantly at this location They don’t want to check their Voicemail and it’s really frustrating as a patient we need our medications.
  • AA
    Annette
    Dec 7, 2025
    1.0
    When someone orders a delivery and it turns to a pickup order... when several of the things you ordered needs a substitute, why you don't just say we don't have that before you place your order. You're waiting on something you're not going to get so why not just say out of stock in the first place. And don't tell anyone to pickup their order at the wrong store,especially after they called to confirm! I was extremely inconvenienced and no one cares its off to the next. I had to cancel my entire order and go shop myself. Mind you I paid for a delivery slot plus my order was or $86 so it should have been free.

Frequently Asked Questions About Vons

Does Vons accept SNAP EBT?

Yes, Vons accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Vons is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Vons near me accept Apple Pay?

Yes, Vons accepts Apple Pay and many other convenient payment methods!