Vons

4.3
1317 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Vons located at 2250 Otay Lakes Rd, Chula Vista, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Vons pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Vons deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Vons near you today! Vons is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Vons app for Vons for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (619) 656-0406. Stop by and see why our service, convenience, and fresh offerings will make Vons your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Vons
2250 Otay Lakes Rd, Chula Vista, CA
91915, United States

Hours

Reviews

4.3
1,317 reviews
5 stars
758
4 stars
341
3 stars
137
2 stars
29
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff and unhelpful attitudes.

Staffing Issues

Customers frequently mentioned long wait times and understaffing, particularly at checkout lines.

Store Cleanliness

Many reviews praised the store for being clean and well-organized, making it easy to find products.

Product Availability

While some customers appreciated the variety and availability of products, others noted issues with stock levels and quality, particularly in produce.

Pricing Concerns

Several customers expressed dissatisfaction with high prices, although some mentioned good deals available through the app.
  • ML
    Michael L.
    Oct 28, 2025
    1.0
    I frequent this Vons on a near daily and it is continually understaffed with long wait times with terrible customer service. I truly hope that they are able to staff their checkout lines appropriately as this is the closest grocery store to my home.
  • CP
    Chris P
    Oct 10, 2025
    1.0
    Their whole new bar security thing is just annoying, plus with their price gouging tactics. Going else where
  • JT
    Jereth Tolentino
    Oct 3, 2025
    1.0
    Terrible Customer Service I had one of the worst experiences at this Vons while trying to get birthday balloons for my daughter around 6:15 PM. The lady working in the flower/balloon section was behind the counter, and when I asked for help, her immediate response was, “I’m off.” I asked if anyone else could assist, and she said, “No, everyone is busy,” then walked away and left me there. I found someone who said she was the manager, Vanessa, but she had no name tag. When I asked if someone could help at the balloon section, she told me the department closed at 5 PM. That was upsetting because the other worker told me 6 PM. It felt like I was being given excuses, not the truth. The attitude from both employees was unprofessional and dismissive. The staff overall didn’t look happy or welcoming. This was supposed to be a simple errand for my daughter’s birthday, and it turned into a frustrating experience. This is the last time we’ll shop at this location.
  • SG
    Sonja Greer
    Aug 28, 2025
    5.0
    Have everything you need at your convenience. Friendly staff.
  • BJ
    Betsy Johnston
    Aug 23, 2025
    4.0
    Limited produce, delicious fruits

Frequently Asked Questions About Vons

Does Vons accept SNAP EBT?

Yes, Vons accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Vons is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Vons near me accept Apple Pay?

Yes, Vons accepts Apple Pay and many other convenient payment methods!