Looking for a grocery store near you? Visit your local Vons located at 2250 Otay Lakes Rd, Chula Vista, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Vons pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Vons deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Vons near you today!
Vons is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Vons app for Vons for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (619) 656-0406. Stop by and see why our service, convenience, and fresh offerings will make Vons your favorite local supermarket!
Numerous reviews highlighted poor customer service experiences, including rude staff and unhelpful attitudes.
Staffing Issues
Customers frequently mentioned long wait times and understaffing, particularly at checkout lines.
Store Cleanliness
Many reviews praised the store for being clean and well-organized, making it easy to find products.
Product Availability
While some customers appreciated the variety and availability of products, others noted issues with stock levels and quality, particularly in produce.
Pricing Concerns
Several customers expressed dissatisfaction with high prices, although some mentioned good deals available through the app.
ML
Michael L.
Oct 28, 2025
1.0
I frequent this Vons on a near daily and it is continually understaffed with long wait times with terrible customer service. I truly hope that they are able to staff their checkout lines appropriately as this is the closest grocery store to my home.
CP
Chris P
Oct 10, 2025
1.0
Their whole new bar security thing is just annoying, plus with their price gouging tactics. Going else where
JT
Jereth Tolentino
Oct 3, 2025
1.0
Terrible Customer Service
I had one of the worst experiences at this Vons while trying to get birthday balloons for my daughter around 6:15 PM. The lady working in the flower/balloon section was behind the counter, and when I asked for help, her immediate response was, “I’m off.” I asked if anyone else could assist, and she said, “No, everyone is busy,” then walked away and left me there.
I found someone who said she was the manager, Vanessa, but she had no name tag. When I asked if someone could help at the balloon section, she told me the department closed at 5 PM. That was upsetting because the other worker told me 6 PM. It felt like I was being given excuses, not the truth.
The attitude from both employees was unprofessional and dismissive. The staff overall didn’t look happy or welcoming. This was supposed to be a simple errand for my daughter’s birthday, and it turned into a frustrating experience. This is the last time we’ll shop at this location.
SG
Sonja Greer
Aug 28, 2025
5.0
Have everything you need at your convenience. Friendly staff.
Yes, Vons accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Vons is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Vons near me accept Apple Pay?
Yes, Vons accepts Apple Pay and many other convenient payment methods!
Does Vons near me have a pharmacy?
Yes, Vons located at 2250 Otay Lakes Rd, Chula Vista, CA has a pharmacy.
How do you use Vons Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Vons for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Vons located at 2250 Otay Lakes Rd, Chula Vista, CA hiring?
Vons is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Vons now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Vons accept SNAP EBT for grocery purchases?
Yes, Vons accepts SNAP EBT for eligible grocery purchases both in-store and online for delivery or Drive Up & Go™ pickup orders.
Can I use Apple Pay at Vons located at 2250 Otay Lakes Rd, Chula Vista?
Yes, Vons accepts Apple Pay along with many other convenient payment methods.
Is there a pharmacy available at Vons in Chula Vista?
Yes, the Vons store at 2250 Otay Lakes Rd has a pharmacy for your prescription and immunization needs.
What are the pickup and delivery options offered by Vons?
Vons offers in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery to suit your convenience.
What are Vons' operating hours in Chula Vista?
Vons is open daily from 6:00 AM to 11:00 PM, with adjusted holiday hours.
Are COVID-19 vaccine appointments required at this Vons location?
Yes, appointments are required to receive the COVID-19 vaccine according to local health department guidelines. You can check eligibility and schedule at www.vons.com/covid-19.
Can I order bakery and deli items ahead of time at Vons?
Yes, Vons offers an Order Ahead service for bakery and deli items so they are ready when you arrive.
What nearby places can I visit before or after shopping at Vons?
You can enjoy a coffee at the nearby Starbucks, indulge in desserts at Crumbl Cookies, or visit Eastlake Community Park for some outdoor relaxation.
Are there convenient financial services close to Vons?
Yes, nearby you will find Coinme for currency exchange and ATMs, Western Union for money transfer services, and Wells Fargo Bank for banking needs.
What locksmith services are available near Vons in Chula Vista?
KeyMe Locksmiths and Chula Vista Lock & Key are nearby for your key and locksmith needs, making it easy to get help while you shop.