McDonald's

3.7
627 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1670 Millenia Ave, Chula Vista, CA
91915, United States

Hours

Reviews

3.7
627 reviews
5 stars
282
4 stars
130
3 stars
61
2 stars
39
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Customers reported inconsistent food quality, with complaints about cold or stale food, incorrect orders, and missing items.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and overall cleanliness issues in the dining area.

Customer Experience

Many customers expressed frustration with the overall experience, citing rude staff, lack of communication, and inadequate management.
  • U2
    Underdog 2020
    Dec 27, 2025
    2.0
    Okay
  • RB
    Ricardo Bartlett
    Dec 18, 2025
    5.0
    This is one of the newest McDonald’s in the area. The service is good and the staff is very friendly. Nice place to hang out if you got things to do.
  • CC
    Chetos!!!
    Dec 12, 2025
    2.0
    Mi no like this place!!! Sorry
  • VC
    Vero Cruz
    Dec 9, 2025
    2.0
    Atención pesima, creo que su personal no es profesional, ni estan capacitados, primera vez que me pasa en un macdonalds
  • YR
    Yogi Rodriguez
    Nov 30, 2025
    1.0
    Be weary of this location. Recently placed an order through the app at around 10:30pm on 11/25/2025. When I showed up 10 minutes later, the doors were locked, even though the schedule displayed open until 12am. When I went thorough drive thru, the manager (Valerie) informed me, without explanation, that they were closed. When I asked about my order that was already paid for and ACCEPTED, she informed me that I could cancel it, using the same app. However, she clearly is not familiar with the app, because once it is accepted, it cannot be canceled. She then backpeddled and claimed the order would be canceled on their end, and I would not be charged for it. Well, it's been 5 days, and I was charged without refund or cancelation. The fact that they accepted the order even though they knowingly were closed to the public, shows an indescribable amount of unprofessionalism. So many factors would have kept this review positive: An explanation of why they were closed, a refund, a cancelation, a gift card for the paid amount, anything! But to be sent away without an explanation and got charged for items I did not receive? That's just inexcusable. Now I'm going to have to jump through inconvenient hoops to try and resolve this issue. Will edit my review, if issue ever gets resolved.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1670 Millenia Ave, Chula Vista?

McDonald's at 1670 Millenia Ave is open daily from 5:00 AM to 1:00 AM.

What are the drive-through hours for McDonald's at this location?

The drive-through is available every day from 5:00 AM to 1:00 AM.