McDonald's

Reviews

• HY

  Harry Y

  1 day ago
  1.0
  Ordered a decaf on the app at 6:24pm Sunday evening. Just a coffee. Some 15 minutes or so later, my name was called. The employee said they didn't have decaf. I told him regular was ok, and then waited at the counter, standing right there. Another 10 minutes. I finally complained about the slow service. Then, and only then, this guy finally went back and brought out a coffee. Not a single word of apology. Or, anything. He acted as if I was being pushy. When I finally got my coffee, it was 6:51pm. It took 27 minutes, and a complaint, to get a cup of coffee. Not even the one I ordered on the app. I took some pictures of the restaurant to post a review. Some minutes later, another guy in a black jacket came to me and made a threat about taking pictures. I told him to call the police if I violated any law. He claimed that he was the police. I was escorted out. Then, there was this same guy in the parking lot waiting, and started to complain about something. Funny, I was the one who waited for almost half an hour for a cup of coffee, at a McDonald's, a "fast" food restaurant, and he seemed to be the one who was unhappy. I told him to hush, more forcefully this time, and to this police impersonator as well, and left. What a night. I just wanted a coffee and take a break.
• SG

  San Diego Entreprenuer Mastermind Group

  Jan 5, 2026
  1.0
  By far one of the worst McDonald's I've been too. They don't know there systems and get things wrong often. On top of barely able to understand you
• FA

  Francisco Alderete

  Jan 5, 2026
  1.0
  I'm missing 2 big Macs from my order. I call the number on the receipt several times and no one picked up. I asked the employee if the order was complete and she said yes. Obviously she did not check. I want a refund McDonald's!
• SJ

  Silent Jay

  Dec 24, 2025
  2.0
  What can i say.. the online ordering platform was stuck on breakfast so could not order lunch/dinner on the app.. used the kiosk placed a $40 order and no receipt for said order.. Waited nearly 30 min for said order The big hispanic lady was talking on her phone while filling drinks and putting food in the bags.. Did not wash hands or wear gloves during or after touching her nasty phone and continued to touch the food and drinks / lids. Was calling all orders out in spanish so took us a minute to even realize it was our order. Just over all a disgusting and horrible experience.
• JJ

  Jesse

  Dec 18, 2025
  1.0
  Horrible customer service at the drive thru at 3:25 ordered a Big Mac combo fries did not have salt asked thin Hispanic girl she made a face and said will get me a different one not knowing she pour a large amount of salt was driving on highway when noticed how disrespectful this employee is called the store but no answer at all called about 20 times . Bad experience avoid this location!!!!

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