McDonald's

Reviews

• MR

  Mayra Rios

  Nov 16, 2025
  1.0
  If I could leave a 0 star review I would! Supervisor at 8:40pm on 10/15/25 who claimed her name to be Marilú is by far the worst customer service representative there is no wonder the employees are rude, arrogant extremely entitled! I am no longer a local in Chula Vista, but I drive thru often I came in with my boys picked up a couple happy meals asked to use the restroom for what I was told NO! The guy said he had just cleaned it and they were not available that they like to keep them clean for the next shift! When I placed the order I asked the “manager” about the restroom policy and she said they were no longer available that I could wait 30minutes! By law you cannot operate a restaurant without working restrooms why the hell would they think it is appropriate to deny access to a paying customer????? She through the drink holder at me she is very lucky I am not the type to stoop down to her level after hours of driving had she done this on a different day I would’ve taught her a lesson! Her tone of voice demeanor was beyond me! I’d be ashamed to have this lady by any means leading my team as one leads by example! Naturally employees follow the drive thru cashier was rude tossed ketchup when asked politely for ketchup packets. McDonald’s do better ask better questions when hiring and or promoting ignorant insubordinate individuals to positions that are clearly to big to wear!
• KC

  King Cj

  Nov 5, 2025
  1.0
  There’s always rude and always be missing stuff on my order deserve 0 stars honestly
• AC

  Adry Ceballos

  Oct 23, 2025
  5.0
  Servicio rápido por automóvil, limpio, amabilidad, amplio estacionamiento y fácil acceso
• H0

  HugoDiaz 03

  Oct 23, 2025
  1.0
  Mandé pedido para pick up y tardaron 35 minutos en entregarme, luego la comida bien tiesa. Es el peor turno, me atendió una señora gordita morenita, que por cierto muy mal, me pidió mi código una vez y luego de 15 minutos me lo volvió a pedir. También estaba muy sucio el restaurante
• RU

  Random User

  Oct 7, 2025
  1.0
  If you like McDonald's for an occasional coffee, ice cream, burger or some, greasy, and artery blocking treat like fries THEN DO NOT VISIT THIS LOCATION!! 1) Study Spanish before you go there. Be sure you have a translator to access if you can not communicate with their team that enjoy joking with one another rather than working the counter or speaking with customers. 2) Bring hand sanitizer or antibacterial wipes to sit, eat, to wipe things down. 3) Do not let the trash and filthy eating areas bother you. 4) Complain to the website numerous times about that specific location to get the freebies. Don't worry about the workers. Nothing gets done anyway. It's the Customer Satisfaction Survey. Remember when you bring it back with code filled out they will not understand if you speak English. This is where Spanish and a translator comes in handy! 5) Do not plan on using the bathroom!! Employees can use it but you will most likely not be able to. They will make an excuse up each time although it is supposed to be clean, available and open, or open if you request it for paying customers. 6) Enjoy the wait. Sometimes people that ordered food just congregate near pick-up counter staring and wondering what is going on while their employees are having such a wonderful time working casually and not stressed out over the pile of orders or customers staring and waiting on them.

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