McDonald's

3.8
1097 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
687 East Palomar, Chula Vista, CA
91911, United States

Hours

Reviews

3.8
1,097 reviews
5 stars
502
4 stars
214
3 stars
165
2 stars
66
1 star
150

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and incorrect orders.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration.

Food Quality

Mixed feedback on food quality, with some praising the taste while others reported unsatisfactory meals.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions.

Speed of Service

Several reviews mentioned slow service times, particularly in the drive-thru.
  • CB
    Chula Vista Butthead
    6 days ago
    1.0
    Once again, coffee burnt, food is hard. Even the cookies are hard and its only 9am. I do not know what it will take to get a decent meal from here. It's the only place to go on my way to work. I've contacted corporatw, the restaurant and its still the same.
  • HH
    Hiroko
    Dec 29, 2025
    5.0
    マクドナルドが世界中にある中で、この店舗で食べたポテトが生きてきた中で一番美味しかったです。フィレオフィッシュも見た目も綺麗でした。最高。ありがとうございました♪
  • BB
    bmcollins3
    Dec 28, 2025
    5.0
    Food came out Hella quick for a party of 8
  • KM
    Kylie Martinez
    Dec 23, 2025
    1.0
    There’s some HUMONGOUS man working drive thru tonight 11:30pm 12/22 RUDE AS HELL!! Awful attitude awful customer service get him outta there bro, too big to be acting like that.
  • AB
    Amanda Boss
    Dec 1, 2025
    1.0
    Rude incompetent people need to be taught a lesson from the health department about cross contamination and the meaning of the word.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 687 East Palomar in Chula Vista?

McDonald's is open daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.

Does the McDonald's location offer drive-through service?

Yes, the McDonald's at 687 East Palomar has a drive-through open from 5:00 AM to 1:00 AM Sunday through Thursday and until 2:00 AM on Friday and Saturday.