Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,589 reviews
5 stars
741
4 stars
312
3 stars
213
2 stars
86
1 star
237
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times and poor service, particularly in the drive-thru and curbside pickup.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Mixed reviews on food quality, with some customers noting burnt items and cold food, while others found it satisfactory.
Staff Behavior
Instances of unprofessional behavior among staff were noted, including disrespectful interactions and lack of attentiveness.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, while others reported unsanitary conditions.
- EAEdgar AlonzoNov 12, 20255.0Great and quick service specially the one girl working in the counter and drive through with straight hair, wearing a blue vest, didn’t get the name. She was super nice.
- IHimani hallOct 31, 20251.0I ordered a steak egg and cheese bagel . No cheeses extra onions and sauce and this is what I got . I don’t eat sausage so I’m throwing this away but yall gotta do better . I’ve tried to order on the app and was told yall make it once I get there which defeats the purpose of ordering ahead. Can yall try to suck less omg
- JSJesus SOct 29, 20255.0Parking is terrible, but the service was great! Thank you!
- CRCarlos RodriguezOct 5, 20255.0La comida es la mima de todos los Macdonald del mundo pero el ambiente y el servicio es bueno.
- CMCarolina MéndezSep 25, 20251.0Bad customer service. After ordering my breakfast, I went to the restroom. While I was minding my own business, a Filipino staff member opened the restroom door and left it open, saying to her colleague that she has to wait for me to leave the area. I wasn’t finished yet, but I felt very uncomfortable having the door open the whole time. This has happened on other occasions as well, with their cleaning staff guy even entering the women’s restroom to start cleaning while I was still inside. Too uncomfortable, too unprofessional.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 551 Telegraph Canyon Rd in Chula Vista?
McDonald's at 551 Telegraph Canyon Rd is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru service available?
Yes, the McDonald's at this location has a drive-thru service available 24/7.
What delivery services does McDonald's at this location offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food online from McDonald's at 551 Telegraph Canyon Rd?
You can order online via their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have free WiFi and other mobile-related services?
Yes, it offers WiFi, mobile ordering, mobile offers, McDelivery, and gift cards.
Can I earn rewards at this McDonald's location?
Yes, through the MyMcDonald's Rewards program, you can earn points for free food.
Which fast food options are nearby McDonald's that customers might want to try?
Nearby fast food options include Subway, Burros & Fries Telegraph, and Little Caesars Pizza, providing customers with a variety of dining choices.
What nearby coffee shops can I visit before or after dining at McDonald's?
Starbucks and Vanitea Cafe are nearby coffee shops where customers can enjoy coffee or bubble tea.
Are there any nearby beauty or wellness services accessible from this McDonald's?
Yes, nearby wellness and beauty services include The Haircut Zone, Massage Eden, Lux Spa & Nails, Matty's Salon, Nazo Hair Studio, and Browsbysabira.