McDonald's

3.5
1496 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1110 3rd St, Chula Vista, CA
91911, United States

Hours

Reviews

3.5
1,496 reviews
5 stars
575
4 stars
281
3 stars
250
2 stars
100
1 star
290

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, slow response times, and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and food safety concerns.

Cleanliness

Customers noted unsanitary conditions, including dirty tables and trash on the floor.

Staff Attitude

Many reviews highlighted unprofessional behavior from staff, including lack of empathy and poor communication.

Efficiency

Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.
  • MM
    Mandy
    4 days ago
    1.0
    Horrible service they take forever even with kiosk been here for 20 min on lunch there goes my lunch go to a different McDonald’s if you want fast service
  • ML
    Mariana Ruiz Loo
    4 days ago
    5.0
    Sometimes service is great, sometimes is not. Depends on the mood of the staff
  • AM
    Adriana Molina
    Nov 9, 2025
    1.0
    This place keeps getting worse and worse i asked for fresh fries with no salt since I suffer from high blood pressure and i try to limit on little things here and there. So the manager i can hear him complaining about it. He throws back in the fryer old fries to get the salt off the fries. They were horrible I had to toss them out. THEN... he was yelling at the employees and insulting them. After that he starts calling customers numbers while everyone is literally standing like 2 -5 ft away from the counter. He was yelling at the top of his lungs. This manager was a male dark complexion and heavy set looking. So here we are paying higher prices so they can jave good wages and they cant provide basic services
  • CS
    Claudia santana
    Nov 7, 2025
    1.0
    I was the young lady that was there earlier the food is good except I didn't the manger he kept talking about me I know what he was saying because I know Spanish he keep calling me senora but I'm not married I was wearing the green sweeter im not coming back to this McDonald's
  • JS
    Jovana Savic
    Oct 19, 2025
    1.0
    I can’t believe I even have to leave this review, but all these low reviews make sense. The situation at this location is horrible - complete disbelief. I know this industry, and this is just bad, bad, bad. Drive to another one.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru at 1110 3rd St, Chula Vista?

The McDonald's drive-thru is open daily from 5:00 AM to midnight.

Where is this McDonald's location in Chula Vista?

It is located at 1110 3rd St, Chula Vista, CA 91911, USA.