Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant.
Customer Service
Many reviews highlighted poor customer service, including rude staff and unhelpful responses to complaints.
Order Accuracy
Numerous customers experienced issues with incorrect orders and missing items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and restrooms.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
AR
Alberto Rojas
2 days ago
1.0
Si es el McDonald's de imperial beach siempre quw boy me dan el Cafe tibio o casi frio les digo que si pueden poner nuevo y lo que hacen es meter lo al microwave nomas y me doy cuenta por que el label del Cafe se pone de color negro y lla vam varias veces aller apenas fui paso lo mismo y hasta la comida las papas fries no se si es por que trabaja casi puro jovencito en ese restaurant peeo no les rexomiwndo el mcdollar de imperial beach
MM
Mayor McCheese
Jan 4, 2026
2.0
Employees are fine and nice, It just takes forever in line no matter what time of day or night. I just waited almost an hour with only two cars infront of me. These poor employees need reinforcements. The owner of this location failed them. Womp womp 💔
JF
Jocelyn Franco
Dec 24, 2025
1.0
Pésimo servicio, dure 30 minutos o más esperando una big Mac, dos cheeseburgers y 10 nuggets, para colmo tuve que regresarles las cheeseburgers dos veces pues por más que les decía, no mostaza!!! se la seguían poniendo.
MP
Maribel del Villar Pérez
Dec 10, 2025
1.0
I showed up at 11:50 PM (drive-thru) and it was already closed, but their hours say it’s open until midnight.
EC
Eliud Campos
Dec 5, 2025
1.0
Hoy 12/05/2025
Espere 10 minutos en Drive
Venía con mis niños muy ilusionado para comprar
Grinch Meal
Después de una larga espera
Me encuentro un letrero improvisado
Que No Tienen
Le comente a la señorita que
Nos atendió
Por que el letrero lo ponían hasta aca sin colocar o avisar previamente
No hay
Y me contesto que era asunto con los managers
No con ella
Un muy mal servicio
La forma de contestar
Y quede muy dicilucionado
Con este servicio al cliente