Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,754 reviews
5 stars
652
4 stars
328
3 stars
281
2 stars
130
1 star
363
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many reviews highlighted unsanitary conditions, with dirty tables and floors being a common complaint.
Food Quality
While some customers enjoyed the food, many others noted issues with cold or poorly prepared items.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food.
Customer Experience
Overall, the customer experience was marred by a lack of attention from staff and poor management practices.
- EEEricland Entertainment1 day ago2.0Plain and simple, McDonald's is too pricey, the food tastes like cardboard, and the service can be mega slow.
- KEKarry EwingDec 15, 20251.0The employees at this McDonald's do not know how to fill orders. I have complained several times at this particular location. But their reputation for getting orders wrong is how they roll.
- BMBerta MejiaDec 13, 20251.0First no napkins with my order, rude crew, not friendly at all ,this restaurant need to be train in customer service.
- LVL VDec 12, 20251.0Probably the worst McDonald’s in the area, do not come here if you’re able to drive to any other one in the city literally any other one. They do not let you get refills after spending over $2 bucks for the cup and they hide the sign in the very very back by the food. Food was meh for McDonald’s but no refill? I understand no self refill but they can’t grab your cup?? Horrible place
- JWjia weiDec 4, 20255.0I ordered on my phone when I got there to pick it up it was ready but when I got home I found out that they forgot a spicy delexe chicken sandwich and when I called them it said that you have to come to let them look at the thing that was missing.But it was soooo good and thw food was soft and hot.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 3770 Grand Ave, Chino, CA?
McDonald's is open every day from 4:30 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday through Thursday and Sunday from 4:30 AM to 11:45 PM, and on Friday and Saturday from 4:30 AM to 12:45 AM.
Is the drive-thru open later than the regular indoor hours?
Yes, the drive-thru is open daily from 4:30 AM to midnight, except on Friday and Saturday when it stays open until 1:00 AM.
What payment options can I use at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's food online or through a mobile app?
Yes, you can order online at the McDonald's delivery site or use the McDonald's app available on Apple App Store and Google Play Store.
What types of food categories is this McDonald's known for?
This McDonald's offers fast food including breakfast items, coffee, burgers, sandwiches, ice cream, frozen yogurt, and more.
Are there any nearby medical facilities close to McDonald's for a quick meal before or after an appointment?
Yes, Kaiser Permanente Chino Grand Medical Offices, including a laboratory, pharmacy, and multiple doctors' offices, are nearby and convenient for a meal break.
What nearby food options are available near McDonald's at 3770 Grand Ave?
Nearby food options include California Noodle & Grill, BD Cafe (Taiwanese cuisine), Firehouse Subs, and Just Food For Dogs (pet food).
Are there any financial or banking services close to McDonald's for convenience?
Yes, Chase ATM and several financial service providers like Forman & Garrison Tax and Allstate Insurance agencies are located nearby for your convenience.