McDonald's

Reviews

• KS

  Kahawana Sauray

  Nov 16, 2025
  3.0
  Food and staff were great. Maybe they were EXTREMELY shortstaffed because it took 20 minutes to be served.
• BR

  Brit Rodriguez

  Nov 5, 2025
  2.0
  Literally always get my order wrong no matter the time of day or how simple the order. Lowest expectations and they still fail to deliver.
• RL

  Robert Lewis

  Oct 31, 2025
  1.0
  Apparently, this McDonald's has decided to stop offering refills on drinks. Unfortunately this is not disclosed in the app when ordering. Further, the emoyees at this location seem to actively avoid any interactions with customers. When trying to provide feedback on the 800 number, I was on hold for 25 minutes, then just disconnected. Avoid this location.
• RD

  Ryan Dang

  Oct 21, 2025
  1.0
  If I had to compare the fries with the one made in chino hills parkway. It’s been terrible 8 out of 8 times. The fries are super dry and have no potato in them. It’s like eating French fry shells that are very dry, chewy, old and no flavor
• PC

  Pina Coalada

  Oct 12, 2025
  1.0
  This McDonald’s location has to be one of the most frustrating and poorly managed I have ever visited. Every single time I come through the drive-through, no matter what I order, I’m told to pull ahead and park. It does not matter if I’m only ordering a simple soda, a cheeseburger, or something basic that should already be ready to go. They always ask people to park, and there are usually four or five other cars already waiting in the same situation. It makes absolutely no sense for a fast food restaurant to constantly make people wait for small orders. I have been patient many times, thinking maybe it was just a busy moment or a one-time issue, but it happens every visit. The employees seem to have no system or urgency, and it feels like management doesn’t care about customer experience at all. When you look around and see multiple parked cars waiting for basic food items, you realize something is seriously wrong with how this place operates. A drive-through is supposed to be convenient and quick, but at this McDonald’s, it’s the complete opposite. It feels more like a waiting lot than a drive-through. I have even seen people cancel their orders and drive off because of how long it takes. When your customers are waiting longer for one drink than they would at a sit-down restaurant, that says everything. If management actually took the time to organize their kitchen, prepare common items ahead of time, and train their staff properly, this could easily be avoided. Instead, the experience feels careless and unprofessional. I’m not sure who’s running this location, but they need to seriously reevaluate their system because it’s clearly broken. Until that happens, I’ll be taking my business elsewhere.

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