McDonald's

3.7
2513 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12625 Central Avenue, Chino, CA
91710, United States

Hours

Reviews

3.7
2,513 reviews
5 stars
1,116
4 stars
508
3 stars
374
2 stars
173
1 star
342

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold food, hard bread, and incorrect preparation.

Parking and Accessibility

Customers expressed frustration with the parking situation, noting it was difficult and poorly managed.

Service Speed

Several reviews mentioned long wait times, particularly during late-night hours, impacting overall customer experience.
  • SB
    Stephanie Baldwin
    Dec 31, 2025
    5.0
    Had clean restrooms and a clean dining room. Typical service for a McDonald’s and food was as good as usual
  • YS
    Yoana SolanoSanchez
    Dec 11, 2025
    1.0
    The workers were not nice or friendly.
  • SD
    Sandra Delgado
    Nov 29, 2025
    1.0
    Food was cold. Missing items from my order. Unsatisfied with costumer service.
  • HZ
    Henry Zion
    Oct 24, 2025
    5.0
    I believe that the only criterion for judging a chain fast food restaurant is the service. But I particularly like this McDonald's, not for anything else, but simply because their soda fountain is outside and they offer tea. Other McDonald's have the fountain in the kitchen.
  • BD
    Ben Dover
    Oct 9, 2025
    1.0
    Came here on Tuesday 10/7/2025 , they accepted my dinner mobile order @ 3:50 AM. Came here in Thursday, they DENIED my mobile order 10/9/2025 @3:50 AM, bc of “ menu change “ and was told I wouldn’t be able to wait and place an order until 4:10AM. Is this something new ? I’ve been to this same location hundreds of times over the years because of its consistency. This didn’t only just affect me as they turned down more than 10 cars with mobile orders. This affects the late night workers due to this being a “24/7” location . I would love to hear feedback about this unfortunate situation. Best regards , Benjumen

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 12625 Central Avenue, Chino, CA?

McDonald's at this location is open 24 hours every day of the week.

Does McDonald's offer delivery services, and what are the delivery hours?

Yes, McDonald's offers delivery services available 24/7 from 4:00 AM to 3:59 AM daily.