Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,513 reviews
5 stars
1,116
4 stars
508
3 stars
374
2 stars
173
1 star
342
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold food, hard bread, and incorrect preparation.
Parking and Accessibility
Customers expressed frustration with the parking situation, noting it was difficult and poorly managed.
Service Speed
Several reviews mentioned long wait times, particularly during late-night hours, impacting overall customer experience.
- SBStephanie BaldwinDec 31, 20255.0Had clean restrooms and a clean dining room. Typical service for a McDonald’s and food was as good as usual
- YSYoana SolanoSanchezDec 11, 20251.0The workers were not nice or friendly.
- SDSandra DelgadoNov 29, 20251.0Food was cold. Missing items from my order. Unsatisfied with costumer service.
- HZHenry ZionOct 24, 20255.0I believe that the only criterion for judging a chain fast food restaurant is the service. But I particularly like this McDonald's, not for anything else, but simply because their soda fountain is outside and they offer tea. Other McDonald's have the fountain in the kitchen.
- BDBen DoverOct 9, 20251.0Came here on Tuesday 10/7/2025 , they accepted my dinner mobile order @ 3:50 AM. Came here in Thursday, they DENIED my mobile order 10/9/2025 @3:50 AM, bc of “ menu change “ and was told I wouldn’t be able to wait and place an order until 4:10AM. Is this something new ? I’ve been to this same location hundreds of times over the years because of its consistency. This didn’t only just affect me as they turned down more than 10 cars with mobile orders. This affects the late night workers due to this being a “24/7” location . I would love to hear feedback about this unfortunate situation. Best regards , Benjumen
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 12625 Central Avenue, Chino, CA?
McDonald's at this location is open 24 hours every day of the week.
Does McDonald's offer delivery services, and what are the delivery hours?
Yes, McDonald's offers delivery services available 24/7 from 4:00 AM to 3:59 AM daily.
Is there a drive-thru service available at this McDonald's, and what are its hours?
Yes, the drive-thru is open 24 hours every day.
What types of payment are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I place an order online or via an app for McDonald's at this location?
Yes, you can order online through their website or use the McDonald's app available on iOS and Android.
What services does this McDonald's offer to customers?
Services include Drive-Thru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby dining options besides McDonald's?
Yes, nearby dining options include Papa John's Pizza, Pardon My Cheesesteak, NASCAR Refuel Tenders & Burgers, and IHOP.
What nearby retail or shopping options are available around McDonald's?
Nearby shopping options include The Supp Shop for vitamins and supplements, Annie Rooster’s Sally Ann’s Antiques, Modern Printing and Design, and St Antonious New Fashoin for clothing and shoes.
Are there wellness or fitness-related services close to McDonald's?
Yes, Sektor Jiu-Jitsu Chino (martial arts club), Transcendence Health & Fitness Club, and Nutrition Vitamins and Minerals are nearby.
What are some nearby beauty and personal care services near McDonald's?
Nearby options include Beautopia beauty and hair salon, Bebe’s Nails & Beauty Lounge, Hachi Shears beauty and spa, Richard's Barber Shop, and Kuts and Queens hair salon and barber services.