McDonald's

3.4
1506 reviews
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Business Details

655 Palmetto Ave, Chico, CA
95926, United States
(530) 895-9900
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
655 Palmetto Ave, Chico, CA
95926, United States

Hours

Reviews

3.4
1,506 reviews
5 stars
481
4 stars
326
3 stars
333
2 stars
120
1 star
246

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some praising friendly staff while others reported rude behavior and long wait times.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Generally positive feedback on cleanliness of the restaurant, although some noted issues with food safety.

Food Quality

Inconsistent food quality reported, with some customers experiencing cold or poorly prepared items.

Management Response

Some positive mentions of management addressing issues, but also reports of poor handling of customer complaints.
  • AH
    Anton Heithecker
    Nov 5, 2025
    2.0
    It seems like every time I order curbside, people who got to the drive thru at the same time I pull up, are getting their food before I am. Last 3 times has been about 15 min wait, seems a little long for getting there after it says my food is ready.
  • CP
    Casey Peterson
    Oct 26, 2025
    5.0
    We go late night all the time , they are always fast and friendly around 1am ! Love this location
  • CC
    Chaytondean
    Oct 9, 2025
    3.0
    Ordered a pretty simple meal, a plain cheeseburger and fries. When I paid and pulled up to the second window they told me to pull up front, as they were waiting for my "PLAIN cheeseburger to be made". The lady recited back to me that it was plain, yet when I got it after waiting an extra 10 minutes it was not plain, I made it simpler for them to make and it took them extra time, and still did it wrong after I had my order repeated back to me correctly from the first and second window.
  • AL
    ann lee
    Oct 5, 2025
    5.0
    I’d like to write about the service, I was served by Kaylee. she was sweet and very thoughtful! she made sure I had every order, drinks, and sauces. To whoever her managers are please consider her for everything she does, she’s fast, sweet, and great attitude. Give her a raise because I will call corporate for her amazing work and talented skills. Thanks mcdonald’s on mangrove ❤️
  • BM
    Brianne McGraw
    Sep 26, 2025
    4.0
    The dine in area is very clean compared to some other McDonald's in town. The service was very fast and friendly and I was helped quickly at the counter rather than one of the kiosks. It can get very crowded in the drive through during lunch hours, but I was there around 11:30 am and it was not bad. There is a pretty good amount of parking and 2 lanes in the drive through that merge into 1 lane. I only marked the food a 4 because it's fast food so I cant give any of it 5 stars, but it's good for the standard quality.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 655 Palmetto Ave, Chico, CA?

McDonald's at 655 Palmetto Ave is open daily from 5:00 AM to 12:00 AM.

When is the drive-thru open at this McDonald's location?

The drive-thru operates from 5:00 AM to 2:00 AM Monday through Thursday and Sunday, and is open 24 hours on Friday and Saturday.