Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
773 reviews
5 stars
201
4 stars
157
3 stars
169
2 stars
81
1 star
165
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, leading to dissatisfaction.
Customer Service
Mixed feedback on staff behavior; some praised friendly service while others experienced rudeness and poor treatment.
Cleanliness
Several reviews highlighted dirty tables and floors, indicating a need for better cleanliness standards.
Food Quality
Customers expressed disappointment with food quality, citing cold items and unsatisfactory meals.
Operational Issues
Frequent complaints about long wait times, broken machines, and inconsistent service.
- AKAmanda KempDec 19, 20252.0They got my order completely wrong and I wasn't able to go back to get a refund or get my food right. Their hot chocolate machine is ALWAYS broken they told me they dont clean it so its always down.
- KSKacey SotoDec 14, 20251.0tell your cook to hold the shells when cracking eggs and don’t burn the English muffins. Breakfast sausage egg McMuffins 2 for $6 wasn’t what I expected on my way to work. Something told me go to Wendy’s. Now that’s my fault for not following my first mind.
- RRRareBreedNov 20, 20255.0I ordered online and went to pick it up. I was parked for about a minute, if that, before the woman came out with my order. And the food was hot and the modified items were done correctly.
- NCNatalie CurryNov 13, 20251.0Pulled up to the drive through speaker and barely a greeting was uttered. immediately a tone of disdain asked me to "speak up." When I emphasized a request for "one second to look at the menu" it was met with "well if you take longer than 2 minutes I have to ask you to pull around." Wait, what? This is new. "Manager please." Is this really how you treat a customer who fortunately doesn't have the McDonals menu memorized (Yes, I mean fortunately.) Managers doubles down on the 2 minute or you must pull around. I highly doubt that the McDonalds customer service training states a patron only has 2 minutes to order and thats all the time they get before being forced to go around in a circle to try their luck at another two minute clock. What a joke! Not going back there, but really who gives a damn.
- MVMichael VaughnOct 18, 20252.0We're in our 40s 50s and we came in and all the tables were dirty and floors were gross. Its slow and they should clean the restaurant. Management needs to train better.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Chico, CA?
McDonald's in Chico is open daily from 6:00 AM to 10:00 PM.
When is the drive-thru service available at McDonald's Chico?
The drive-thru at McDonald's Chico operates every day from 5:00 AM to 11:00 PM.
Can I order McDonald's delivery online?
Yes, you can order McDonald's delivery online via their website at https://mcdonalds.order.online/business/-5579 or through their mobile apps.
What delivery services does McDonald's Chico offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at McDonald's Chico?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's Chico have a mobile app for ordering?
Yes, you can order and enjoy rewards using the McDonald's App available on both Apple App Store and Google Play.
What types of services does McDonald's in Chico provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby food options around McDonald's Chico?
Yes, nearby food options include Subway, JT's Oven pizza restaurant, and Gelayo frozen yogurt and gelato shop, offering a variety of choices before or after your McDonald's visit.
Which nearby healthcare facilities are close to McDonald's Chico?
Nearby healthcare facilities include Robert M. Spaulding DDS, Dorian A Dodds Inc dentist, Murray Oral and Facial Surgery, and Avail Physical Therapy, useful for convenient appointments in the area.
What nearby services can I access near McDonald's Chico?
In the vicinity, you can find Sierra Central Credit Union, The UPS Store 2326 for shipping and printing, Shred Nations for shredding services, and Professional Massage Group for relaxation.