Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
772 reviews
5 stars
202
4 stars
156
3 stars
169
2 stars
81
1 star
164
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers noted that the restaurant was dirty, with complaints about dirty tables and floors.
Service Quality
While some customers praised friendly staff, many reported rude service and significant order mistakes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Speed of Service
Customers frequently mentioned long wait times, particularly in the drive-thru, with some reporting waits of over 20 minutes.
Food Quality
Feedback indicated a decline in food quality, with complaints about cold food, incorrect items, and overall dissatisfaction with the meals.
- FFFI_NE4 days ago5.0I ordered online and went to pick it up. I was parked for about a minute, if that, before the woman came out with my order. And the food was hot and the modified items were done correctly.
- NCNatalie CurryNov 13, 20251.0Pulled up to the drive through speaker and barely a greeting was uttered. immediately a tone of disdain asked me to "speak up." When I emphasized a request for "one second to look at the menu" it was met with "well if you take longer than 2 minutes I have to ask you to pull around." Wait, what? This is new. "Manager please." Is this really how you treat a customer who fortunately doesn't have the McDonals menu memorized (Yes, I mean fortunately.) Managers doubles down on the 2 minute or you must pull around. I highly doubt that the McDonalds customer service training states a patron only has 2 minutes to order and thats all the time they get before being forced to go around in a circle to try their luck at another two minute clock. What a joke! Not going back there, but really who gives a damn.
- MVMichael VaughnOct 18, 20252.0We're in our 40s 50s and we came in and all the tables were dirty and floors were gross. Its slow and they should clean the restaurant. Management needs to train better.
- SRSienna ReberSep 21, 20251.0Horrible they didn’t give me any sauce the food is not good with out sauce I am never going back
- TBThomas BozeSep 4, 20251.0First in line at drive thru had to wait at least 10 minutes just for two diet dr. Pepper. When we got home we had one diet dr pepper and one regular coke. Good thing I’m not diabetic!!! Obviously short staffed, that’s a fault of the owner, they make the budget, if you can’t run it sell it.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Chico, CA?
McDonald's in Chico is open daily from 6:00 AM to 10:00 PM.
When is the drive-thru service available at McDonald's Chico?
The drive-thru at McDonald's Chico operates every day from 5:00 AM to 11:00 PM.
Can I order McDonald's delivery online?
Yes, you can order McDonald's delivery online via their website at https://mcdonalds.order.online/business/-5579 or through their mobile apps.
What delivery services does McDonald's Chico offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at McDonald's Chico?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's Chico have a mobile app for ordering?
Yes, you can order and enjoy rewards using the McDonald's App available on both Apple App Store and Google Play.
What types of services does McDonald's in Chico provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby food options around McDonald's Chico?
Yes, nearby food options include Subway, JT's Oven pizza restaurant, and Gelayo frozen yogurt and gelato shop, offering a variety of choices before or after your McDonald's visit.
Which nearby healthcare facilities are close to McDonald's Chico?
Nearby healthcare facilities include Robert M. Spaulding DDS, Dorian A Dodds Inc dentist, Murray Oral and Facial Surgery, and Avail Physical Therapy, useful for convenient appointments in the area.
What nearby services can I access near McDonald's Chico?
In the vicinity, you can find Sierra Central Credit Union, The UPS Store 2326 for shipping and printing, Shred Nations for shredding services, and Professional Massage Group for relaxation.