McDonald's

3.5
674 reviews
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Business Details

67555 E Palm Canyon, Cathedral City, CA
92234, United States
(760) 202-0668
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
67555 E Palm Canyon, Cathedral City, CA
92234, United States

Hours

Reviews

3.5
674 reviews
5 stars
273
4 stars
120
3 stars
89
2 stars
59
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times at both the drive-thru and inside the restaurant.

Customer Service

Many reviews highlighted poor customer service, including rude staff and dismissive attitudes from management.

Cleanliness

While some customers noted improvements in cleanliness, others reported unsanitary conditions, particularly in restrooms.

Food Quality

Mixed feedback on food quality; some enjoyed the food while others experienced issues like incorrect orders and food poisoning.

Staff Friendliness

A few employees received praise for their friendliness and helpfulness, but overall staff interactions were often negative.
  • IS
    Ismael Sandoval
    Nov 16, 2025
    1.0
    ⸻ This morning I waited in the drive-thru line for about 5 minutes with no response. The inside of the store was closed, so I couldn’t go in. When I asked, “Can you hear me?” the employee said “no” and then completely ignored me. This isn’t the first time I’ve had problems at this location — the same employee has been rude in the past as well. The service here really needs to improve.
  • DK
    D.j Kodo
    Nov 13, 2025
    1.0
    I ordered through doordash and tried the new buffalo chicken sandwich meal. Large, etc etc.... CLICKED THE OPTION for NO tomatoes, ALLERGIC A.F... the employees must have IGNORED the screen for the order... they just made the order as is and I'm unable to eat the meal... at all. Had to rush and shower after opening the sandwich. Very disappointed and don't trust McDonald's that have lazy employees who don't care about there customers enough to do there job and read a screen with what to and NOT to put.
  • CB
    Cedric Boger-Trentalange
    Oct 10, 2025
    2.0
    After ordering and taking my food outside to eat on the patio, an employee came out and told me that I had been there for an hour and I needed to leave. Even as I showed them I had still not even finished my fries and burger. They even had the nerve to call the police.
  • MW
    Mike William
    Oct 4, 2025
    1.0
    Consistently terrible service. Soooo slow. Today I sat at the drive thru kiosk for 3 minutes and no one took my order. So I went up to the window and same thing. No one there. Finally just went inside to order. Sense of urgency here is completely nonexistent.
  • RT
    Richard Tatarian
    Sep 24, 2025
    5.0
    Clean and friendly.
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Frequently Asked Questions About McDonald's

What are the operating hours for delivery at McDonald's in Cathedral City?

Delivery is available daily from 7:00 AM to 11:00 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru is open 24 hours from Monday to Thursday and Sunday, and from 6:00 AM to midnight on Friday and Saturday.