Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,730 reviews
5 stars
726
4 stars
370
3 stars
254
2 stars
97
1 star
283
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Speed of Service
Many reviews mentioned slow service times, both in the drive-thru and for in-store orders, leading to frustration among customers.
Cleanliness
While some customers noted cleanliness, others pointed out unsanitary conditions and poorly maintained areas, such as the soda machine.
Order Accuracy
A significant number of customers experienced issues with order accuracy, often receiving incomplete or incorrect items.
- ICIngrid Calderon4 days ago5.0Gerardo took care of our order and made it right. Food was good and customer service was even better!
- JGJenifer GutierrezNov 9, 20253.0stop oversalting the fries it's the fourth time i let it slide before but it's just getting progressively more inedible. not even the Ketchum can mask it
- JLJose LopezNov 9, 20251.02 weeks ago I bought three deluxe’s pancake meals and all of them had three Hashbrowns hard as a rock so I returned them they told me if I wanted them redone or get a large free meal next time I come just say my name and they’ll get it done I said alright thanks. I went last night to redeem that large meal and acted like they didn’t know I was saying so eventually, they did ended up giving me a big Mac meal and I order other stuff with with it but they ended up charging me for that Big Mac meal i asked the girl that brought my food to my car the mistake and she only brought me 6.62 back the meal was 10.99 manager wasn’t helpful at all not coming back here again…
- CMChristopher MeekhofOct 31, 20251.0TOTAL GEHTO MCD DRIVE THE EXTRA THREE MILES AND GO TO THE MCDONALD'S.IN CATHEDRAL CITY, THIS MCDONALD'S IS COMPLETE TRASH
- MLMel LunaOct 14, 20251.0This McDonald’s is inadequately managed, let’s start with that. As a former Program Manager, I can guarantee you do not run operations well and you lose clients due to your horrible attitude. Moving forward, the workers are so incompetent that they can not even perform simple instructions like giving you the correct sauces; sauces they fight you and charge you over mind you, lol. The food portions are ridiculous, they only fill half of a large size fry as always. Just avoid this location and I guess McDonald’s altogether. Unless you like poor customer service and gross food.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 31-545 Date Palm Drive, Cathedral City?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday. From Thursday to Saturday, it operates 24 hours or nearly 24 hours, with slight variations.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM on Monday through Wednesday and Sunday. From Thursday through Saturday, the drive-through operates 24 hours.
What delivery options are available for McDonald's at this location?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup online?
You can order McDonald's for delivery or pickup through their official delivery website at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a loyalty program for customers?
Yes, customers can join the MyMcDonald's Rewards program to earn points and redeem free food.
What services does this McDonald's offer onsite?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Are there any nearby fast-food restaurants to McDonald's on Date Palm Drive?
Yes, nearby fast-food options include Jack in the Box, The Habit Burger Grill, and Taco Bell, giving customers plenty of alternatives or options for group orders.
What nearby stores can I visit when going to McDonald's at Cathedral City?
Close to McDonald's, you can visit Boost Mobile and Total Wireless for mobile needs, CVS Pharmacy for essentials, and Albertsons or Cardenas Markets for grocery shopping.
Are there nearby attractions or services near McDonald's for a convenient visit?
Yes, nearby you can find a UPS Access Point for shipping, Cathedral City Medical Clinic for healthcare needs, and Baskin-Robbins for dessert after your meal.