McDonald's

3.7
1730 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
31-545 Date Palm Drive, Cathedral City, CA
92234, United States

Hours

Reviews

3.7
1,730 reviews
5 stars
726
4 stars
370
3 stars
254
2 stars
97
1 star
283

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Food Quality

Customers frequently reported issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Speed of Service

Many reviews mentioned slow service times, both in the drive-thru and for in-store orders, leading to frustration among customers.

Cleanliness

While some customers noted cleanliness, others pointed out unsanitary conditions and poorly maintained areas, such as the soda machine.

Order Accuracy

A significant number of customers experienced issues with order accuracy, often receiving incomplete or incorrect items.
  • IC
    Ingrid Calderon
    4 days ago
    5.0
    Gerardo took care of our order and made it right. Food was good and customer service was even better!
  • JG
    Jenifer Gutierrez
    Nov 9, 2025
    3.0
    stop oversalting the fries it's the fourth time i let it slide before but it's just getting progressively more inedible. not even the Ketchum can mask it
  • JL
    Jose Lopez
    Nov 9, 2025
    1.0
    2 weeks ago I bought three deluxe’s pancake meals and all of them had three Hashbrowns hard as a rock so I returned them they told me if I wanted them redone or get a large free meal next time I come just say my name and they’ll get it done I said alright thanks. I went last night to redeem that large meal and acted like they didn’t know I was saying so eventually, they did ended up giving me a big Mac meal and I order other stuff with with it but they ended up charging me for that Big Mac meal i asked the girl that brought my food to my car the mistake and she only brought me 6.62 back the meal was 10.99 manager wasn’t helpful at all not coming back here again…
  • CM
    Christopher Meekhof
    Oct 31, 2025
    1.0
    TOTAL GEHTO MCD DRIVE THE EXTRA THREE MILES AND GO TO THE MCDONALD'S.IN CATHEDRAL CITY, THIS MCDONALD'S IS COMPLETE TRASH
  • ML
    Mel Luna
    Oct 14, 2025
    1.0
    This McDonald’s is inadequately managed, let’s start with that. As a former Program Manager, I can guarantee you do not run operations well and you lose clients due to your horrible attitude. Moving forward, the workers are so incompetent that they can not even perform simple instructions like giving you the correct sauces; sauces they fight you and charge you over mind you, lol. The food portions are ridiculous, they only fill half of a large size fry as always. Just avoid this location and I guess McDonald’s altogether. Unless you like poor customer service and gross food.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 31-545 Date Palm Drive, Cathedral City?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday. From Thursday to Saturday, it operates 24 hours or nearly 24 hours, with slight variations.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM on Monday through Wednesday and Sunday. From Thursday through Saturday, the drive-through operates 24 hours.