Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,726 reviews
5 stars
721
4 stars
369
3 stars
254
2 stars
97
1 star
285
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and disrespectful staff, with several customers reporting negative interactions with employees.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food preparation mistakes.
Speed of Service
Consistent complaints about slow service times, both in the drive-thru and at the counter, were noted across multiple reviews.
Food Quality
Several customers reported dissatisfaction with food quality, including cold items, poor portion sizes, and unappetizing food.
Management Issues
Reviews indicated poor management practices, including inadequate staffing and lack of responsiveness to customer complaints.
- JGJenifer GutierrezNov 9, 20253.0stop oversalting the fries it's the fourth time i let it slide before but it's just getting progressively more inedible. not even the Ketchum can mask it
- JLJose LopezNov 9, 20251.02 weeks ago I bought three deluxe’s pancake meals and all of them had three Hashbrowns hard as a rock so I returned them they told me if I wanted them redone or get a large free meal next time I come just say my name and they’ll get it done I said alright thanks. I went last night to redeem that large meal and acted like they didn’t know I was saying so eventually, they did ended up giving me a big Mac meal and I order other stuff with with it but they ended up charging me for that Big Mac meal i asked the girl that brought my food to my car the mistake and she only brought me 6.62 back the meal was 10.99 manager wasn’t helpful at all not coming back here again…
- CMChristopher MeekhofOct 31, 20251.0TOTAL GEHTO MCD DRIVE THE EXTRA THREE MILES AND GO TO THE MCDONALD'S.IN CATHEDRAL CITY, THIS MCDONALD'S IS COMPLETE TRASH
- MLMel LunaOct 14, 20251.0This McDonald’s is inadequately managed, let’s start with that. As a former Program Manager, I can guarantee you do not run operations well and you lose clients due to your horrible attitude. Moving forward, the workers are so incompetent that they can not even perform simple instructions like giving you the correct sauces; sauces they fight you and charge you over mind you, lol. The food portions are ridiculous, they only fill half of a large size fry as always. Just avoid this location and I guess McDonald’s altogether. Unless you like poor customer service and gross food.
- AAAudrey Perez ArceOct 6, 20252.0Considering we pay outrageous prices now for fast food, I just went through their drive-through and ordered the bacon biscuit and egg right there’s one tiny little piece of bacon. Can you believe that one tiny little piece of bacon McDonald’s can kiss my butt. I’m not going back ever again I just these fast food prices are just absolutely ridiculous. I guess they gotta charge us for that $20 an hour they’re paying those people in there that really aren’t doing anything anyway it’s just disgusting. Everything is disgusting now.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 31-545 Date Palm Drive, Cathedral City?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday. From Thursday to Saturday, it operates 24 hours or nearly 24 hours, with slight variations.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM on Monday through Wednesday and Sunday. From Thursday through Saturday, the drive-through operates 24 hours.
What delivery options are available for McDonald's at this location?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup online?
You can order McDonald's for delivery or pickup through their official delivery website at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a loyalty program for customers?
Yes, customers can join the MyMcDonald's Rewards program to earn points and redeem free food.
What services does this McDonald's offer onsite?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Are there any nearby fast-food restaurants to McDonald's on Date Palm Drive?
Yes, nearby fast-food options include Jack in the Box, The Habit Burger Grill, and Taco Bell, giving customers plenty of alternatives or options for group orders.
What nearby stores can I visit when going to McDonald's at Cathedral City?
Close to McDonald's, you can visit Boost Mobile and Total Wireless for mobile needs, CVS Pharmacy for essentials, and Albertsons or Cardenas Markets for grocery shopping.
Are there nearby attractions or services near McDonald's for a convenient visit?
Yes, nearby you can find a UPS Access Point for shipping, Cathedral City Medical Clinic for healthcare needs, and Baskin-Robbins for dessert after your meal.