McDonald's

3.8
1203 reviews
Get DirectionsCallWebsite

Business Details

31250 Bob Hope Drive, Cathedral City, CA
92234, United States
(760) 992-5092
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
31250 Bob Hope Drive, Cathedral City, CA
92234, United States

Hours

Reviews

3.8
1,203 reviews
5 stars
539
4 stars
249
3 stars
174
2 stars
64
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, indicating a need for improvement in operational efficiency.

Food Quality

Several reviews mentioned issues with food temperature and quality, including cold and burnt items, as well as incorrect orders.

Staff Professionalism

Multiple customers noted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.

Cleanliness

There were complaints about the cleanliness of the restaurant and bathrooms, with some customers describing unsanitary conditions.

Customer Experience

While some customers praised friendly service and good food, many expressed disappointment with their overall experience, citing issues with management and service consistency.
  • DD
    Donna DePasquale
    Dec 27, 2025
    2.0
    Since when is a fish filet recipe (as the clerk said) only use barely 1/2 slice cheese? Is mMcDonald’s suffering lack of funds. Palm Springs no less No wonder only a 3.8 rating. Will post TripAdvisor and yelp. I’m a food supervisor for nationwide company and at 9.00 plus for sandwich is unacceptable. 25.00 plus. 2 fish 1 cheeseburger 2 fries 1 drink. AND 1/2 slice cheese
  • XJ
    Xavier Johnson
    Dec 27, 2025
    1.0
    I've been to million McDonald's in my life this is the WORST one I've ever seen food cold and the staff are really unprofessional..
  • AC
    albert chavarin
    Dec 14, 2025
    1.0
    Went thru drive thru. Fries were old been sitting for awhile. Trash in drive thru was over flowing so bad trash all over drive thru.
  • MM
    Mia
    Dec 13, 2025
    1.0
    To the lady who was UNPROFESSIONAL and intentionally embarrassed her coworker at the register today. I don’t know how you became a manager because you spoke at that woman as if she was a child, your voice and tone was elevated at a level that made you feel superior. This is NOT how you speak to someone infront of customers. That conversation was intended for privacy, you violated that. I hope she finds another job that’s better at pay and professionalism and doesn’t belittle her.
  • JR
    Jamie Rose
    Nov 23, 2025
    3.0
    11/23/25: I was a bit disappointed this morning when I actually drove to McDonald’s to order my bagel sandwich and they told me they don’t have them anymore. (Also the day before I had asked for salsas and instead I got a handful of ketchup packets when I didn’t ask for them. And my orange juice lid wasn’t secured and it leaked all over my car) So later when I ordered through Uber Eats, my items came up as available at the same location. Not very good customer service when I have to use an app to get the same thing instead of me being there in person. Very disappointed that I had to go through the trouble to get my order through a delivery app.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Cathedral City?

McDonald's in Cathedral City is open from 5:00 AM to 11:00 PM Monday through Thursday, 24 hours on Friday and Saturday, and until 11:00 PM on Sunday.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 5:00 AM to 11:00 PM, with extended hours on Friday and Saturday. You can order delivery through their delivery website or the McDonald's app.