McDonald's

3.6
1129 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2905 Grove Way, Castro Valley, CA
94546, United States

Hours

Reviews

3.6
1,129 reviews
5 stars
420
4 stars
223
3 stars
228
2 stars
91
1 star
167

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Speed

Numerous reviews highlighted slow service, especially for mobile orders and drive-thru.

Food Quality

Customers expressed dissatisfaction with food quality, including cold and poorly prepared items.

Pricing Concerns

Several reviews mentioned that prices are too high for the quality and portion sizes offered.

Cleanliness

While some noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms.
  • NA
    Nesar Ahmad
    1 day ago
    1.0
    Not respect
  • NG
    Nohemi Gomez
    Nov 12, 2025
    1.0
    My monopoly piece was stolen by staff. I know it wasn't my dasher since my order was sealed. My McDonald's app points were claimed by someone else, I am suspecting a staff here. I called to express this experience to prevent others from experiencing the disappointment I had. I called the location and staff hung up after hearing what I was saying, TWICE. They even had the phone not hung up so I kept hearing that blaring siren sound when I tried calling back. I've left a similar review on doordash for this location and even messaged corporate. My points and monopoly code are no big deal but if they are doing this to multiple customers, that's unfair and the amount adds up.
  • SM
    Sunny Mann
    Nov 3, 2025
    1.0
    Worst ever customer service
  • BS
    Busa Santana
    Sep 29, 2025
    4.0
    Sometimes the pictures on the menu look good but that is always never the case. I order a Big Mac and when I got it, it looked nothing like the picture on the menu, it kinda smashed down and they switched to some paper baggie for the fries which it looks like you get less now. I just got there for my kids because they like the happy meals and every once awhile I'll order a burger, but it looks like tiny burgers that are way over priced from you see on the menu and what you get.
  • BP
    barbara plummer
    Sep 8, 2025
    2.0
    Ordered a sausage mcmuffin with egg and the egg wasn't the same. It was foled over. I loved the other egg. I didn't like it at all.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 2905 Grove Way, Castro Valley?

McDonald's is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:30 AM to 1:00 AM Sunday through Thursday, and until 1:30 AM on Friday and Saturday.