Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items.
Service Speed
Numerous reviews highlighted slow service, especially for mobile orders and drive-thru.
Food Quality
Customers expressed dissatisfaction with food quality, including cold and poorly prepared items.
Pricing Concerns
Several reviews mentioned that prices are too high for the quality and portion sizes offered.
Cleanliness
While some noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms.
NA
Nesar Ahmad
1 day ago
1.0
Not respect
NG
Nohemi Gomez
Nov 12, 2025
1.0
My monopoly piece was stolen by staff. I know it wasn't my dasher since my order was sealed. My McDonald's app points were claimed by someone else, I am suspecting a staff here. I called to express this experience to prevent others from experiencing the disappointment I had. I called the location and staff hung up after hearing what I was saying, TWICE. They even had the phone not hung up so I kept hearing that blaring siren sound when I tried calling back. I've left a similar review on doordash for this location and even messaged corporate. My points and monopoly code are no big deal but if they are doing this to multiple customers, that's unfair and the amount adds up.
SM
Sunny Mann
Nov 3, 2025
1.0
Worst ever customer service
BS
Busa Santana
Sep 29, 2025
4.0
Sometimes the pictures on the menu look good but that is always never the case. I order a Big Mac and when I got it, it looked nothing like the picture on the menu, it kinda smashed down and they switched to some paper baggie for the fries which it looks like you get less now. I just got there for my kids because they like the happy meals and every once awhile I'll order a burger, but it looks like tiny burgers that are way over priced from you see on the menu and what you get.
BP
barbara plummer
Sep 8, 2025
2.0
Ordered a sausage mcmuffin with egg and the egg wasn't the same. It was foled over. I loved the other egg. I didn't like it at all.
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app to order from McDonald's at this location?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
Where can I find the menu for McDonald's in Castro Valley?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there nearby places where I can grab coffee before or after visiting McDonald's?
Yes, nearby coffee shops include ampm and Starbucks, which are convenient options for coffee lovers around McDonald's.
What automotive services are available near McDonald's at 2905 Grove Way?
Nearby automotive services include Upper Grove Way Auto Repair, LMP1 Towing & Auto Repair, Sals Foreign Car Service 2, Don's Body Shop, and Roger Kraus Racing, useful for any vehicle maintenance before or after your visit.
Are there fitness or recreational facilities close to this McDonald's?
Yes, Castro Valley Fitness, a gym and sports venue, is nearby and a great spot to visit alongside McDonald's for a balanced outing.