McDonald's

3.8
1639 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

McDonald's
1115 Casitas Pass Road, Carpinteria, CA
93013, United States

Hours

Reviews

3.8
1,639 reviews
5 stars
708
4 stars
388
3 stars
245
2 stars
110
1 star
188

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing long wait times and incorrect orders.

Cleanliness

Customers reported unsanitary conditions in the bathrooms and dining area, with some stating that the facilities were not properly maintained.

Ordering Process

The shift to kiosk-only ordering was criticized for being inconvenient and time-consuming, with many customers preferring traditional counter service.

Food Quality

Mixed feedback on food quality, with some customers receiving cold or stale items, while others noted fresh and hot food.

Pricing Issues

Several reviews mentioned overpriced items and dissatisfaction with portion sizes, leading to a perception of poor value.
  • CC
    cato
    Nov 10, 2025
    1.0
    Filthy, disgusting, rude people, cold food, way way way more expensive than other McDonald’s locations. This is the worst McDonald’s I have ever been to.
  • JJ
    Julie Jackson
    Nov 9, 2025
    1.0
    No drive in and you have to download an app to get food. Everyone who instead waited in line looked miserable.
  • PA
    Patty Alva
    Oct 30, 2025
    2.0
    Chris WAS VERY RUDE. And his hands are DIRTY and he is touching food..
  • CM
    Chris McRae
    Oct 21, 2025
    1.0
    Deplorable level of service. No drive through and lousy service inside. R.I.P. Ray Kroc
  • AC
    Ayal Cohen
    Oct 11, 2025
    5.0
    Come on it’s a mc Donald’s 😉

Frequently Asked Questions About McDonald's

What are the operating hours for dining in at McDonald's Carpinteria?

McDonald's Carpinteria is open daily from 5:00 AM to midnight for dine-in service.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 5:00 AM to 12:00 AM (midnight).