Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.5
1,225 reviews
5 stars
410
4 stars
262
3 stars
242
2 stars
114
1 star
197
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff and long wait times, particularly with the kiosk ordering system.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about undercooked items and incorrect orders.
Safety Concerns
Customers expressed concerns about safety due to lack of a drive-thru and poor lighting in the parking area.
Cleanliness
While some customers noted cleanliness, others reported issues with empty sanitizers and overall hygiene.
Operational Hours
Many customers were frustrated by the misleading information regarding 24-hour service, with reports of the restaurant being closed during advertised hours.
- NMNoelle MurphyDec 13, 20252.0The food and service was just like most McDonald’s. But when I was sitting waiting for my order, an employee that was mopping the floor in another area, decided to pull the mop and bucket over next to the table where I was sitting and began to mop the floor (almost directly under my feet-I felt like needed to left up my legs and feet so they could mop underneath!) Made me very uncomfortable Also they don’t have a drive through window and there wasn’t any lights in the parking lot in the back of the restaurant (not really safe!)’
- RCRoberta Gigi Gray CarrDec 9, 20251.0I don't know what I was thinking going there for a sausage muffin It's weird ordering from a machine I felt like crap the rest of the day.
- FMfiona madridDec 5, 20251.0Ordered, got home, and my mccrispy didn’t have a chicken cutlet in it. I called and they didn’t answer. Called again and pretended they were a different restaurant.
- CSCarol SmithNov 19, 20251.0This review was for the McDonalds in South San Francisco, on El Camino Real, NOT the one on 41st Ave., Capitola. My fish sandwich could have been a left over that was re-deep fried. Talk about shoe leather. I couldn't finish the second bite. I can't even give it one star. The service was good. guess I'm back to boycotting McDonalds.
- JJJazzNov 14, 20251.0Why do these locations say they are 24 hours online but in reality they are not? Doesn't make sense. Its already hard being nightshift not being able to get anything during the day but the internet lies to me when I want to at 3am. Update the times open or change it to open to stop confusing people.
Frequently Asked Questions About McDonald's
What are the McDonald's Capitola location's hours of operation?
This McDonald's location in Capitola is open 24 hours a day, 7 days a week, with drive-through open all day and delivery service available from 5:00 AM to 11:45 PM.
Can I order McDonald's for delivery or pickup?
Yes, McDonald's Capitola offers delivery including same-day and no-contact options, as well as pickup services. You can order online via their delivery URL or use the McDonald's app.
How can I place a mobile order for McDonald's Capitola?
You can place a mobile order using the McDonald's App available on iOS and Android, or by visiting their quick order link online.
What payment methods does McDonald's Capitola accept?
They accept various payments including American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's Capitola serve breakfast and late-night food?
Yes, they serve breakfast, lunch, dinner, dessert, and offer late-night food options daily.
Is McDonald's Capitola accessible for wheelchair users?
Yes, this location has wheelchair accessible entrance, seating, and restrooms to accommodate customers with disabilities.
What types of services are offered at McDonald's Capitola?
Services include McDelivery, mobile ordering, mobile offers, gift cards, and free WiFi.
Which nearby medical facilities can customers visit if they need healthcare?
Nearby medical facilities include Dignity Health Medical Group - Dominican, Karuna Sharma (doctor), Wendy T Cicek Steiger (hospitalist), Jeffrey T Chu (pediatrician), Komal Afzal, DO, North Coast Orthodontics, and Dr. Vivian Chan (dentist).
What nearby places can I visit for entertainment or shopping before or after dining at McDonald's?
You can visit Catalyst Santa Cruz CA for dance and concerts, BevMo! for liquor and tobacco, or Redbox for video rentals. The Apothecarium is nearby if interested in a cannabis dispensary, and Botanical Art by Karen Robey offers an art gallery experience.
Are there nearby coffee shops or restaurants to explore around McDonald's Capitola?
Yes, nearby spots include WFM Coffee Bar for coffee and smoothies, Market Cocina for Mexican food and groceries, and Miyako Sushi and Miyako Japanese Restaurant for sushi and Japanese cuisine.